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AfterShip Returns & Exchanges

4.6(Reviews)

Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking

Key Features

  • Advanced automation capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1,551
1,464 installs
1464
May 19
1 installs
May 26
43 installs
Jun 2
10 installs
Jun 9
9 installs
Jun 16
4 installs
Jun 23
17 installs
Jun 30
2 installs
Jul 21
1 installs
Jul 28

Pricing Plans

Free

Free

Returns management portal, Branded returns page, Email notifications, Basic returns window and reasons, Manual approvals and label uploads

Get Started Free

Essentials

$23 / month or $228/year and save 17%

All Free features, In-app automatic labels, Branded returns page, Email notifications, Basic refunds and exchanges, Basic routing rules

Choose Plan

Pro

$59 / month or $588/year and save 17%

All Essentials features, Automatic returns approval, In-app returns tracking, Refund to store credit, Return methods, Eligibility rules

Choose Plan

Premium

$239 / month or $2,388/year and save 17%

All Pro features, Shipment status-based automation, Embedded returns page, Exchange for other items, Exchange on store, Pre-built integrations

Choose Plan

Frequently Asked Questions

What is AfterShip Returns & Exchanges?

Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking

How much does AfterShip Returns & Exchanges cost?

AfterShip Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Essentials: $23 / month or $228/year and save 17%, Pro: $59 / month or $588/year and save 17%, Premium: $239 / month or $2,388/year and save 17%.

Is AfterShip Returns & Exchanges easy to set up?

Yes, AfterShip Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you! Show more

February 17, 2023
5.0

Easy to use, and helpful support. Got all of my questions answered and like that there's lots of customizations available. Thanks Deep for the help! Show more

February 16, 2023
5.0

My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter Show more

February 15, 2023
5.0

Thanks for the quick response to my technical issues . Really makes a difference when an app has quick responses to the customer. Show more

February 14, 2023
5.0

Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app. Show more

February 13, 2023

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