
AfterShip Returns & Exchanges
Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking
Key Features
- Advanced automation capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
Pricing Plans
Free
Returns management portal, Branded returns page, Email notifications, Basic returns window and reasons, Manual approvals and label uploads
Get Started FreeEssentials
All Free features, In-app automatic labels, Branded returns page, Email notifications, Basic refunds and exchanges, Basic routing rules
Choose PlanPro
All Essentials features, Automatic returns approval, In-app returns tracking, Refund to store credit, Return methods, Eligibility rules
Choose PlanPremium
All Pro features, Shipment status-based automation, Embedded returns page, Exchange for other items, Exchange on store, Pre-built integrations
Choose PlanFrequently Asked Questions
What is AfterShip Returns & Exchanges?
Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking
How much does AfterShip Returns & Exchanges cost?
AfterShip Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Essentials: $23 / month or $228/year and save 17%, Pro: $59 / month or $588/year and save 17%, Premium: $239 / month or $2,388/year and save 17%.
Is AfterShip Returns & Exchanges easy to set up?
Yes, AfterShip Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Great and quick customer service. Helps us keep track of returns and automates the process. We have been using it for a couple of months now and are very happy. Show more
ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service. Show more
App works brilliantly. Really helpful customer service, resolved my query in a matter of minutes. I would definitely recommend this to fellow Shopify users looking for a seamless returns process. Show more
i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@ Show more
I have been using this app for a while now , and it works great , the technical team support i got was amazing to integrate and trouble shoot any issues, the developer was very patient and helpful and explained all the steps for us including insert custom coding . we recommend this app to be used for tracking and returns and other features. Show more
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