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AfterShip Returns & Exchanges

4.6(Reviews)

Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking

Key Features

  • Advanced automation capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1,625
1,464 installs
1464
May 19
1 installs
May 26
43 installs
Jun 2
10 installs
Jun 9
9 installs
Jun 16
4 installs
Jun 23
17 installs
Jun 30
2 installs
Jul 21
2 installs
Jul 28
11 installs
Aug 4
28 installs
Aug 11
34 installs
Aug 18

Pricing Plans

Free

Free

Returns management portal, Branded returns page, Email notifications, Basic returns window and reasons, Manual approvals and label uploads

Get Started Free

Essentials

$23 / month or $228/year and save 17%

All Free features, In-app automatic labels, Branded returns page, Email notifications, Basic refunds and exchanges, Basic routing rules

Choose Plan

Pro

$59 / month or $588/year and save 17%

All Essentials features, Automatic returns approval, In-app returns tracking, Refund to store credit, Return methods, Eligibility rules

Choose Plan

Premium

$239 / month or $2,388/year and save 17%

All Pro features, Shipment status-based automation, Embedded returns page, Exchange for other items, Exchange on store, Pre-built integrations

Choose Plan

Frequently Asked Questions

What is AfterShip Returns & Exchanges?

Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking

How much does AfterShip Returns & Exchanges cost?

AfterShip Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Essentials: $23 / month or $228/year and save 17%, Pro: $59 / month or $588/year and save 17%, Premium: $239 / month or $2,388/year and save 17%.

Is AfterShip Returns & Exchanges easy to set up?

Yes, AfterShip Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

So far so good! And quick customer service. We've bene using the app for a little over a month now. Show more

May 21, 2021
1.0

Supports DPD NL for automated returns labels, but not DPD UK.... The automated UPS Labels also show the Product Title on the label itself, which cannot be turned off. This leaves you open to having your parcel stolen, when anyone who looks at the label can see what is inside. Show more

May 20, 2021
5.0

I was having a technical issue and I received help right away. Very efficient and was able to help me quickly and effectively. Thank you so much for all your help. Show more

May 20, 2021
4.0

Great customer service. And very good app! You still have to process returns and restock manually, but overall its a great portal to handle returns. Show more

May 19, 2021
5.0

A super easy and quick way to semi-automate your returns. I wish it would adjust your stock levels when someone submits for an exchange rather then having it done manually Show more

May 18, 2021

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