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Return Prime:Return & Exchange icon

Return Prime:Return & Exchange

4.9(Reviews)

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2,426
2,140 installs
2140
Mar 17
36 installs
Apr 21
57 installs
Apr 28
44 installs
May 19
2 installs
May 26
68 installs
Jun 2
19 installs
Jun 9
22 installs
Jun 16
17 installs
Jun 23
13 installs
Jun 30
5 installs
Jul 21
3 installs
Jul 28

Pricing Plans

Always free

Free

Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card

Get Started Free

Grow

$19.99 / month

Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp

Choose Plan

Grow - Boost

$49.99 / month

Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature

Choose Plan

Scale

$149.99 / month

Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API

Choose Plan

Frequently Asked Questions

What is Return Prime:Return & Exchange?

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV

How much does Return Prime:Return & Exchange cost?

Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.

Is Return Prime:Return & Exchange easy to set up?

Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Brilliant app, straight forward to setup with incredible support when I needed a little help or had questions. Many other developers could learn from this company!! Show more

January 5, 2023
5.0

An easy-to-set-up return/exchange management tool coupled with great customer support! Very satisfied with the experience. Show more

December 26, 2022
5.0

Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support. Show more

December 26, 2022
5.0

Just what we need to deal with returns and damaged good refunds. Wonder helped me set up the app and choose the settings.. Great service Show more

December 26, 2022
5.0

It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding. Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product. All the very best team Return Prime ! Show more

December 24, 2022

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