Return Prime:Return & Exchange
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Always free
Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card
Get Started FreeGrow
Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp
Choose PlanGrow - Boost
Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature
Choose PlanScale
Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API
Choose PlanFrequently Asked Questions
What is Return Prime:Return & Exchange?
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV
How much does Return Prime:Return & Exchange cost?
Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.
Is Return Prime:Return & Exchange easy to set up?
Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
very nice service! wow it is automatic! i don’t have to do anything! it is very very helpful! it also guides! its does all the work! Show more
We are satisfied with how the Return Prime Support Team assists us in our questions and concerns. We are still new using the app but we are finding it very useful and hassle-free. The settings are a bit tricky at first especially on how to set up the reasons for the return. Also had an issue with the return address but got an assistance right away from the support team! Show more
One of the best apps available for Return & Exchange management on Shopify. I have been using the app since 3-4 months now and it works seamlessly. Their main USP is to push for exchanges as against just accepting Returns. Support team is quite open to feedbacks and improvements. Also the team is very highly equipped to understand the nuances and figure out a solution. Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues. Show more
Easy to handle and Customer service is excellent. Fast replay and help me through complete setup procedures. Show more
I just added this to my store. I wanted to start off with the free plan with 5 requests a month. I was setting up everything and noticed I have to pay $19.99 a month to be able to let my customers exchange for other products. That seems a little pointless to me and does not make any sense. If you are going to allow up to 5 requests (exchanges and returns) for a free plan, shouldn't that include any EXCHANGE? or at least offer a free trial? I will be switching to another app unfortunately. Show more
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