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Return Prime:Return & Exchange

4.9(Reviews)

Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue

About Return Prime:Return & Exchange

Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue

Key Features

  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 2,369
1,936 installs
1936
Mar 19
157 installs
Mar 20
47 installs
Mar 21
17 installs
Apr 24
7 installs
Apr 25
8 installs
Apr 26
4 installs
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5 installs
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10 installs
Apr 29
6 installs
Apr 30
14 installs
May 1
9 installs
May 2
10 installs
May 3
3 installs
May 4
44 installs
May 20
2 installs
Jun 1
3 installs
Jun 2
1 installs
Jun 3
2 installs
Jun 4
7 installs
Jun 6
53 installs
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2 installs
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2 installs
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4 installs
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1 installs
Jun 11
1 installs
Jun 12
3 installs
Jun 13
8 installs
Jun 15
1 installs
Jun 17
2 installs
Jun 19

Frequently Asked Questions

What is Return Prime:Return & Exchange?

Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue

How much does Return Prime:Return & Exchange cost?

Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Return Prime:Return & Exchange easy to set up?

Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

1.0

This app has been a disaster for Duradero. The day we turned on automation for returns and exchanges it retroactively refunded all exchanges for the previous 30 days totaling over $20,000. Over $11,000 was directly deducted from our account in one day before we discovered it and turned it off.. We thought it was theft but it was bad programming. It was difficult to contact them, they are based in India and it took over 48 hours to get a response. After 5 weeks of back and forth they did issue us a $3500 credit in the Shopify store. This issue happened to coincide with an acquisition of their company so this really felt like they swept us under the rug and stalled as long as possible for resolution. They claim this was some error on our part but how could you possibly have an app that could be programmed to issue retroactive refunds on exchanges??? This was a nightmare and I would recommend NOT using this app. We used LOOP before, no issues. We now use REDO and would recommend either of those options. REDO is a better value by far and the service level and the team there are tremendous.

April 1, 2025
5.0

No review text provided.

March 19, 2025
5.0

Amazing support provided by hyelladi pindar to set up my returns store absolutely easy and fabulous support provided by him highly reccomend his work.

March 11, 2025
5.0

No review text provided.

March 11, 2025
5.0

wonder was so so helpful with the set up, 5 stars from me. still haven't tried the service so will see how it goes

March 7, 2025

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