Return Prime:Return & Exchange
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Always free
Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card
Get Started FreeGrow
Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp
Choose PlanGrow - Boost
Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature
Choose PlanScale
Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API
Choose PlanFrequently Asked Questions
What is Return Prime:Return & Exchange?
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV
How much does Return Prime:Return & Exchange cost?
Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.
Is Return Prime:Return & Exchange easy to set up?
Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Spoke to Hyelladi, it was a wonderful experience. He answered all of our questions and was forthcoming with great ideas to improve the store and customer experience.
Very helpful support! They guided me step by step with my Prime return request and made the whole process smooth and easy. Really appreciate the quick response and assistance
Nice app
Hands down the best value return app I've found. Support is excellent too. And by best value, I don't mean less functionality. The functionality matches other more expensive apps too. If you're a small firm without the budget for some of the more well known return apps, you won't be disappointed choosing this one. (and special thanks to Adebayo for the most timely support and quick solutions)
Return Prime has been such a game-changer for our store to set up automated returns. Customer service is amazing, quick and seamless live chat. Their team has been unbelievably responsive whenever we had questions. The integration with Shopify feels effortless and it’s taken a huge workload off our plate ... no more manual back-and-forth or messy tracking. Highly recommend to any brand looking for a polished, reliable returns solution!
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