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Return Prime:Return & Exchange icon

Return Prime:Return & Exchange

4.9(Reviews)

Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue

Key Features

  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2,421
2,140 installs
2140
Mar 17
36 installs
Apr 21
57 installs
Apr 28
44 installs
May 19
2 installs
May 26
68 installs
Jun 2
19 installs
Jun 9
22 installs
Jun 16
17 installs
Jun 23
13 installs
Jun 30
3 installs
Jul 21

Pricing Plans

Always free

Free

Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card

Get Started Free

Grow

$19.99 / month

Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp

Choose Plan

Grow - Boost

$49.99 / month

Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature

Choose Plan

Scale

$149.99 / month

Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API

Choose Plan

Frequently Asked Questions

What is Return Prime:Return & Exchange?

Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue

How much does Return Prime:Return & Exchange cost?

Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.

Is Return Prime:Return & Exchange easy to set up?

Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

I highly recommend giving this app a spin if you are looking for a product return solution! It works great out of the box and has many integrations to choose from. We asked them to add an integration they didn't have listed and their team and ours were able to create a new one very quickly and it works amazingly well. Their support team is probably their best kept secret. Any question or problem I had, they were more than willing to help me out and stay on top them. Their support team is probably the best team I have ever worked with by far, y'all rock! 5/5 app and team! =) Show more

December 23, 2024
5.0

Been using the app for 6 months, and processed thousands of returns. Great service and speed with questions and always happy to help :) Show more

December 19, 2024
5.0

good app, easy to use, easy to set up for all sorts of exchange policies whether you organise shipping label or customer has to ship back its all covered. fast support. no complaints. Show more

December 19, 2024
5.0

Awesome customer service. Very quick answer even at 1AM. Very satisfied up to now with the app Show more

December 18, 2024
5.0

Return Prime provides excellent service. They respond quickly, offer helpful solutions and work with you to resolve any issues. Very reliable and great customer support! Show more

December 17, 2024

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