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Return Prime:Return & Exchange icon

Return Prime:Return & Exchange

4.9(Reviews)

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2,426
2,140 installs
2140
Mar 17
36 installs
Apr 21
57 installs
Apr 28
44 installs
May 19
2 installs
May 26
68 installs
Jun 2
19 installs
Jun 9
22 installs
Jun 16
17 installs
Jun 23
13 installs
Jun 30
5 installs
Jul 21
3 installs
Jul 28

Pricing Plans

Always free

Free

Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card

Get Started Free

Grow

$19.99 / month

Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp

Choose Plan

Grow - Boost

$49.99 / month

Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature

Choose Plan

Scale

$149.99 / month

Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API

Choose Plan

Frequently Asked Questions

What is Return Prime:Return & Exchange?

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV

How much does Return Prime:Return & Exchange cost?

Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.

Is Return Prime:Return & Exchange easy to set up?

Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now. Show more

September 16, 2021
5.0

I was able to setup the app really fast. It looks amazing right from the start. Talked to the team and got amazing help and feedback. 5 stars!!!!! Show more

September 16, 2021
5.0

Simple and easy to use. First time using i needed help from support, which i received instantly from support chat! Show more

September 13, 2021
5.0

This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app. Show more

September 10, 2021
5.0

Chatted with the developer post midnight. Response was almost instantaneous, which was unexpected at that time. Developer seems to know how to go about the Return problems Shopify users face. They have a setting to set up Return Policies based on Days (Calculated on Delivery Date or Order Date, whichever is available), that really was good thinking. Integrated with multiple couriers. So far, smooth experience. Show more

September 3, 2021

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