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Return Prime:Return & Exchange icon

Return Prime:Return & Exchange

4.9(Reviews)

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2,426
2,140 installs
2140
Mar 17
36 installs
Apr 21
57 installs
Apr 28
44 installs
May 19
2 installs
May 26
68 installs
Jun 2
19 installs
Jun 9
22 installs
Jun 16
17 installs
Jun 23
13 installs
Jun 30
5 installs
Jul 21
3 installs
Jul 28

Pricing Plans

Always free

Free

Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card

Get Started Free

Grow

$19.99 / month

Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp

Choose Plan

Grow - Boost

$49.99 / month

Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature

Choose Plan

Scale

$149.99 / month

Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API

Choose Plan

Frequently Asked Questions

What is Return Prime:Return & Exchange?

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV

How much does Return Prime:Return & Exchange cost?

Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.

Is Return Prime:Return & Exchange easy to set up?

Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We've been using Return Prime for a year now. It's super easy to manage returns and exchanges. it allows us to create multiple level user accesses that makes the process smoother and effective. Show more

October 11, 2021
5.0

We contract the payment module, and we are delighted. Their technical assistance service is extremely fast and efficient, in less than 24 hours they had responded to all our requests. They are great, the best app to manage returns without a doubt. 100% Recommended Show more

October 8, 2021
5.0

We are using Return Prime app from last 2 months now and we love the app as all return and exchange handling is easy and straight forward. It’s a really good App, and even better is their Support. The support from the team is excellent with quick resolutions. Show more

October 8, 2021
5.0

So far excellent Return platform super easy to use and the support I got from Wonder Women was amazing. Super quick response and my issue was resolved in minutes. Highly recommend this. Show more

October 7, 2021
5.0

Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back! Show more

October 6, 2021

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