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Returbo: Returns & Exchanges icon

Returbo: Returns & Exchanges

5.0(Reviews)

Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items

Key Features

  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Enterprise

$1,124 / month or $10,788/year and save 20%

Unlimited shipping carriers, 1500 returns/exchange/complaints per mon, Dedicated development time, Dedicated account manager, All in Premium

Choose Plan

Starter

$29 / month

1 shipping carrier, 10 returns/exchange/complaints per month, Autogenerated returnslips

Choose Plan

Core

$89 / month or $936/year and save 12%

1 shipping carrier, 30 returns/exchange/complaints per month, Autogenerated returnslips, Two languages - English + one more, Automated variant exchanges, Complaints attach image + comment, Free customer support + 1h onboarding

Choose Plan

Essentials

$150 / month

3 shipping carriers, 200 returns/exchange/complaints per mon, Automatic tracking, Attach images & comments, Store Credit, Bundles

Choose Plan

Plus

$249 / month or $2,544/year and save 15%

3 shipping carriers, 200 returns/exchange/complaints per mon, Three languages - English + two more, Attach images & comments to returns, One Special dealine per request type, Customize return form, Different return locations per carrier, Automatic tracking of returns

Choose Plan

PRO

$450 / month

Unlimited shipping carriers, 600 returns/exchange/complaints per mon, All in Essentials, Proforma, Customize the return form, Cancel group discounts (eg 3 for 2), Nudge Exchanges

Choose Plan

Premium

$479 / month or $4,764/year and save 17%

5 shipping carriers, 600 returns/exchange/complaints per mon, Rule customization, Nudge Exchanges, Upsell and Store credit, Cancel group discounts (eg 3 for 2), Proforma (international invoices), Custom costs

Choose Plan

Frequently Asked Questions

What is Returbo: Returns & Exchanges?

Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items

How much does Returbo: Returns & Exchanges cost?

Returbo: Returns & Exchanges offers multiple pricing tiers to fit different business needs: Enterprise: $1,124 / month or $10,788/year and save 20%, Starter: $29 / month, Core: $89 / month or $936/year and save 12%, Essentials: $150 / month, Plus: $249 / month or $2,544/year and save 15%, PRO: $450 / month, Premium: $479 / month or $4,764/year and save 17%.

Is Returbo: Returns & Exchanges easy to set up?

Yes, Returbo: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Smidigt och enkelt. Show more

September 27, 2024
5.0

Fungerar otroligt bra. Har alla funktioner man kan önska. Deras support svarar väldigt snabbt och skickar ofta personliga videoguider på hur problemet ska lösas. Rekommenderar starkt!! Show more

September 24, 2024
5.0

Returbo löste vår retur- och reklamationshantering på ett väldigt smidigt och kostnadseffektivt sätt - den bästa lösning vi sett hitills för Shopify! Från första möte till full integration med önskade fraktsätt på bara några timmar. Dessutom otroligt trevliga att ha och göra med och exceptionell support. Jag rekommenderar starkt att boka ett möte med Julia på Returbo för att höra mer om produkten och hur lätt det är att komma igång! //Olof Jakobsson, HAALE Ring AB Show more

August 28, 2024
5.0

Great app! It solves all of the tedious tasks related to returns for us, as well as for our customers. Saves a lot of time, easy to use and excellent service. Show more

August 22, 2024
5.0

Works excellent! It have made our Return process much easier. Easy set up and excellent, fast and accurate customer support. We moved from Shopify's own return process, and this is much easier. One really good feature is the QR code for Postnord return shipments. We do not need to email returns slips, the customer just gets the QR-code in the phone and they can hand it in to Postnord office. Show more

August 20, 2024

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