Re:amaze AI Helpdesk & Chat
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Why Choose Re:amaze AI Helpdesk & Chat?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Re:amaze Basic
Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications
Choose PlanRe:amaze Pro
Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications
Choose PlanRe:amaze Plus
Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications
Choose PlanEnterprise Custom
Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support
Choose PlanKey Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
What is this magic? Not kidding. Just plain incredible. Re:amaze... I have been Re:amazed and Re:awoken to what a CS tool should be. We've been so frustrated with tools like Zendesk and other CS tools that do a small piece of what we need but don't tie it all together. Just plain WOW with you guys. You really do get it and understand what it's like to sit in the CS seat. You've thought out the user experience from the POV of a CS help rep and you've made their job easier and better. You've provided so much more than we expected and we're excited to bring amazing service to our customers through your incredible tool! Thanks so much for seeing the potential to create what we really need. Can't recommend any Shopify app higher than this one. Dead serious, it's the absolute best.
I've used Reamaze for just over 2 years now and I have been very happy with their service and software. Any time I've had issues, their support team is on top of it and it gets answered within hours. They've also been busy working on a ton of addons and features since I've joined. Being as busy as I am, it's hard to keep up with these addons but they scheduled a 1-hr review of my account for my 2-year anniversary and helped me update my site with all the new features. Awesome! I highly recommend them for a small/medium help desk solution!!
Reamaze is by far my favorite support app. My team loves the organization and the awesome features. Their support team is unreal as well! :)
Are you kidding me! This is such an amazing app that simplifies all of the multiple channels of customer inputs and feedback all into one simple interface - CRUSHING IT now on my CRM management - Thanks Re:amaze!
Seriously one of the most efficient apps out there. From functionality and integration to their quick support and easy to follow instructions, i've never felt this happy about an app before. If you are looking for an all-in-one support app (emails, live chat, social media comments and messages and much more) then look no more because Reamaze have solved it all :) Thank you to everyone at Reamaze for an amazing app and amazing support. Look forward to see what other stuff you guys will be including to make this even better :) ***** HIGHLY RECOMMENDED APP **** www.snowfoam.com.au