Re:amaze AI Helpdesk & Chat

We switched from our current platform to Re:amaze and are happy with our decision. support from the company has been great and they were happy to work with us to meet our needs. The platform itself works great and we have had very few issues. I look forward to continuing with Re:amaze in the future and leveraging more of what they have to offer.

Awesome platform. So easy to use, great value and saves me hours every week. No more constantly flitting between different social media channels, we take care of all the customer service stuff either on the web or using the mobile app, all in one place. It's a great integration with Shopify too, pulls any conversations you've had in the past, any current or previous orders are also pulled through. Makes everything so much easier. We're huge fans here at Foundry Coffee Roasters. 10/10

A great app. Great service. Fantastic integration with Shopify - pulling in customer order data and page visits (and your Social media channels.) You will love the pricing too.

Excellent support app and support team. If you need support app for a shopify store, this is the best option available.

First off, outstanding customer service and support. Even more outstanding developer support. This is probably by far the best live chat and helpdesk platform out there for Shopify. Have tried other apps but Reamaze has much more depth even though it doesn't look like it on the surface. We plan to upgrade to Shopify Plus next year and will be taking Reamaze with us. What I like most about Reamaze is the way they've thought about how a helpdesk and live chat tool should work for ecommerce. It's not a generic tool like zendesk. For example, they include marketing automation features and chatbots for free. This indicates that their team has thought about how us merchants want to use a tool like this.