QuickSync for TikTok Shop

I had trouble connecting my Shopify store to TikTok Shop, but as soon as I logged into the website, an agent named Joseph popped up and offered help. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance. His patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance! Show more

Spoke to Joseph, a customer service supporter, and he was instantly able to help me and assist me in syncing my products. Was extremely kind and also gave me a guide and breakdown on how to do everything. Show more

Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service! Show more

The service has been a terrible experience overall. The app is unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they suddenly revoked the discount without any prior notice. I only discovered this when I was downgraded to the cheapest tier, resulting in syncing being turned off and 50 TikTok orders left unsynced. Their decision to prioritize profits over customer agreements is disappointing. While the customer service team is polite, they lack the authority to resolve any real issues. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives on the market that provide superior features and support. Show more

The service has been an overall terrible experience. The app is extremely unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team clearly shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they revoked the discount without any prior notice. I only found out after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders in limbo. Their decision to prioritize profits over honoring customer agreements is both frustrating and disappointing. While their customer service team is polite, they have no real power to resolve issues. To add to the frustration, most of their 5-star reviews seem disingenuous. They guilt-trip customers into leaving glowing reviews with a screenshot right after setup, but I highly doubt many customers stick with them long-term. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives that provide reliable features and genuine support without the headaches. Show more