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Synctrack: Returns & Exchanges

4.9(Reviews)

Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. more Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopify auto-sync loop returns status to Shopify Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery

Key Features

  • Advanced integration capabilities
  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

FREE

Free

Branded return page, Drag drop emails, Return labels, Basic refunds & exchanges, In-app create returns, Blocklist, Return window

Get Started Free

PROFESSIONAL

$11.99 / month or $115.10/year and save 20%

Exchange for different variant, Multi-language, Custom subdomain, Return/Exchange fee, Refund discount code, Translation

Choose Plan

Premium

$49.99 / month or $479.90/year and save 20%

Condition-based workflow, Shopify sync, Store credit, Auto request approval, Exchange for other products, Bonus credit, CNAME, Custom development

Choose Plan

Enterprise

$149 / month or $1,438.99/year and save 20%

Multi-store: 2+ stores, Custom integration, Dedicated priority support, Returns webhooks, Returns API, Manage access for your team members, Custom analytics, Integrate your preferred WMS

Choose Plan

Frequently Asked Questions

What is Synctrack: Returns & Exchanges?

Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. more Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopify auto-sync loop returns status to Shopify Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery

How much does Synctrack: Returns & Exchanges cost?

Synctrack: Returns & Exchanges offers multiple pricing tiers to fit different business needs: FREE: Free, PROFESSIONAL: $11.99 / month or $115.10/year and save 20%, Premium: $49.99 / month or $479.90/year and save 20%, Enterprise: $149 / month or $1,438.99/year and save 20%.

Is Synctrack: Returns & Exchanges easy to set up?

Yes, Synctrack: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

1.0

After setting up and on their settings page, they had a link at the bottom that said visit our site. After clicking got multiple trojan warnings from malwarebytes for the site that was trying to load. the page trying to load was not synctrack, maybe their page was hacked? or something else, I'm not taking the chance.

May 15, 2025
5.0

The app is really great and lots of features are being added. Hope they keep the free version and don't start cutting off features. The support team and their member "Joy" are doing a really good job. Always fast and responsive. Always working on the solution with immediate resolutions. A recommendation!

May 15, 2025
5.0

The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team. The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.

May 5, 2025
5.0

good

April 22, 2025
5.0

good

April 22, 2025

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