
Synctrack: Returns & Exchanges
Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. more Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopify auto-sync loop returns status to Shopify Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
Key Features
- Advanced integration capabilities
- Advanced workflow capabilities
- Advanced sales capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FREE
Branded return page, Drag drop emails, Return labels, Basic refunds & exchanges, In-app create returns, Blocklist, Return window
Get Started FreePROFESSIONAL
Exchange for different variant, Multi-language, Custom subdomain, Return/Exchange fee, Refund discount code, Translation
Choose PlanPremium
Condition-based workflow, Shopify sync, Store credit, Auto request approval, Exchange for other products, Bonus credit, CNAME, Custom development
Choose PlanEnterprise
Multi-store: 2+ stores, Custom integration, Dedicated priority support, Returns webhooks, Returns API, Manage access for your team members, Custom analytics, Integrate your preferred WMS
Choose PlanFrequently Asked Questions
What is Synctrack: Returns & Exchanges?
Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. more Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopify auto-sync loop returns status to Shopify Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
How much does Synctrack: Returns & Exchanges cost?
Synctrack: Returns & Exchanges offers multiple pricing tiers to fit different business needs: FREE: Free, PROFESSIONAL: $11.99 / month or $115.10/year and save 20%, Premium: $49.99 / month or $479.90/year and save 20%, Enterprise: $149 / month or $1,438.99/year and save 20%.
Is Synctrack: Returns & Exchanges easy to set up?
Yes, Synctrack: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
After setting up and on their settings page, they had a link at the bottom that said visit our site. After clicking got multiple trojan warnings from malwarebytes for the site that was trying to load. the page trying to load was not synctrack, maybe their page was hacked? or something else, I'm not taking the chance.
The app is really great and lots of features are being added. Hope they keep the free version and don't start cutting off features. The support team and their member "Joy" are doing a really good job. Always fast and responsive. Always working on the solution with immediate resolutions. A recommendation!
The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team. The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.
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