Synctrack: Returns & Exchanges
All-in-one return/exchange solution to reduce refund: automated return management, store credit, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post
Key Features
- Advanced workflow capabilities
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FREE
Branded return page, Drag drop emails, Return labels, Basic refunds & exchanges, In-app create returns, Blocklist, Return window
Get Started FreePROFESSIONAL
Exchange for different variant, Multi-language, Custom subdomain, Return/Exchange fee, Refund discount code, Translation
Choose PlanPremium
Condition-based workflow, Shopify sync, Store credit, Auto request approval, Exchange for other products, Bonus credit, CNAME, Custom development
Choose PlanEnterprise
Multi-store: 2+ stores, Custom integration, Dedicated priority support, Returns webhooks, Returns API, Manage access for your team members, Custom analytics, Integrate your preferred WMS
Choose PlanFrequently Asked Questions
What is Synctrack: Returns & Exchanges?
All-in-one return/exchange solution to reduce refund: automated return management, store credit, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post
How much does Synctrack: Returns & Exchanges cost?
Synctrack: Returns & Exchanges offers multiple pricing tiers to fit different business needs: FREE: Free, PROFESSIONAL: $11.99 / month or $115.10/year and save 20%, Premium: $49.99 / month or $479.90/year and save 20%, Enterprise: $149 / month or $1,438.99/year and save 20%.
Is Synctrack: Returns & Exchanges easy to set up?
Yes, Synctrack: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
A very sophisticated user experience that easily models into our website. Up an running in minutes rather than hours or days and customisations were executed in very quick time, same day. I wish all apps were this good and supported so excellently. These guys are off to a flying start!
After setting up and on their settings page, they had a link at the bottom that said visit our site. After clicking got multiple trojan warnings from malwarebytes for the site that was trying to load. the page trying to load was not synctrack, maybe their page was hacked? or something else, I'm not taking the chance.
The app is really great and lots of features are being added. Hope they keep the free version and don't start cutting off features. The support team and their member "Joy" are doing a really good job. Always fast and responsive. Always working on the solution with immediate resolutions. A recommendation!
The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team. The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.
good
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