NinjaPOD: DTF Print on Demand

I absolutely love this platform, it has helped me grow my small business a lot.

I was notified by ninja POD that they have recently began providing a system that tracks inventory within a connected Shopify store. The system was supposed to mark all products at 9999 until they reach 20 units and then it should state the actual quantity until sold out. Then they were to be marked sold out automatically by Ninja POD . This is an odd system, but better than nothing. So after I enabled tracking in the system all of the inventory numbers in my products and their variants were not marked 9999 or 1 through 20 or sold out. The numbers all varied in the thousands and hundreds of thousands. There were shirts that I had created that were stated as in stock in my Shopify store but when I looked in the NInja POD catalog were not even there anymore. I contacted support last week on three separate occasions and have not even received a response. The inventory tracking system does not work properly. I don't feel as though this organization has it all together. Very disappointed in both your app performance and customer service:-(

High Quality, on time production and delivery.

For a new POD supplier, they got a lot right. HUGE catalog, easy to add and integrate new products into the store, production and delivery efficiency. Suggestions: 1. Include measurements when adding new designs on to products. I'd like to know my front left chest logo is 3" vs 5" (actually happened). 2. When finalizing product for shopify, include collection list to add products to. 3. Include mockups initially. There's a few extra steps to get the propers mockups added. 4. There are some products that don't have the proper mechanics in place for natural mockups. This leads to not listing those products. Looking forward to seeing these changes made so I can up my star rating.

Ninja has been a god send for our company. From ordering prints on line and pressing them ourselves to there print on demand for our store. Great quality, super fast shipping and if there is a problem a replacement is sent right away! Only thing I wish They had was embroidery so I didn’t have to go to other POD stores!