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Nibble – AI Negotiation icon

Nibble – AI Negotiation

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Nibble lets you negotiate with customers at scale to find the perfect price for every deal. Nibble’s AI chatbot discovers the deal your customer needs – and balances it with the discounts and offers you’re willing to give. Existing clients have used Nibble for success in B2B, high-value items (like furniture), resale, and MAP-regulated industries to offer unique pricing to discerning customers at scale. It is highly customisable and targetable. Our engaging AI conversations use your brand tone of voice and negotiation science to find the perfect outcome every time. Nibble’s AI chatbot discovers the deal your customer needs – and balances it with the discounts and offers you’re willing to give. Existing clients have used Nibble for success in B2B, high-value items (like furniture), resale, and MAP-regulated industries to offer unique pricing to discerning customers at scale. It is highly customisable and targetable. Our engaging AI conversations use your brand tone of voice and negotiation science to find the perfect outcome every time. more Add your brand values and messaging to customise the experience Use dwell time and exit intent pop-ups to turn passes into purchases Use page-revisit triggers to capture high-intent but uncommitted customers Use email triggers to offer negotiation only to certain cohorts e.g. VIPs Increase AOV by offering personalized pricing in exchange for larger baskets
4.8
14 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Nibble – AI Negotiation?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Professional

$499 / month

Starter Plan +, Dwell time & page revisit triggers, Mixed Basket Checkout, Magic Links, Brand Values Statements, Gift With Purchase

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Key Features

  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

4.8
14 reviews
Anonymous
2024-05-14

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary. Show more

Anonymous
2024-05-06

I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory. What I don't like. We would have liked to try it out once, start a campaign to see how it is received. Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of the button. The surprise: it's not possible. In fact, it is only possible if you sign a one-year contract, i.e. a minimum of 6000 USD + 2%. That is an absurdity. With this sentence the conversation with the support was over. Further inquiries remained unanswered. Even the "Whitelabel" solution is only available in the Enterprise plan. So even with 499 USD + 2% sales fee you have to leave the advertising for it. Conclusion: Cool tool, bad pricing policy, inflexible support. But as always, someone will come along who does exactly the same thing only better :-) Show more

Anonymous
2024-03-01

We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use. Show more

Anonymous
2023-04-23

I absolutley love this add. easy to install and set up your ranges. once done and you have a play its fantastic and a playful way to negotiate. 5 stars from me. keep up the good work. Show more

Anonymous
2023-04-19

As a retailer, I have been using Nibble for a few months now, and I must say it has been great for my business. Nibble has provided me with a powerful price negotiation tool that has helped me increase sales and retain customers. With Nibble, I can negotiate prices with customers in real-time, providing them with a personalized shopping experience that keeps them coming back for more. I love how Nibble integrates seamlessly with my e-commerce platform, making it easy to manage negotiations and monitor sales. The customer support team has been incredibly helpful and responsive to any questions or issues that have arisen. Overall, I am very satisfied with Nibble and highly recommend it to any retailer looking to boost sales and provide a better shopping experience for their customers. Show more

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2
1 installs
1
W18
1 installs
1
W20

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