Shipping Protection ‑ Navidium

Amazing App, no other like it . Every shopify store owners dream. It have take control of the customer experience again when it comes to post sale delivery issues. Over a positive experience to our stores. Show more

Incredible app. Allowed us to add a valuable service and really be a game changer in the customer service industry. The support was amazing and very helpful. They are committed to continually making things better and have always delivered on the things we wanted or think could make it better. I'd give more than 5 stars if I could. Show more

Great app that allows us to provide better customer service to our customers when shipping problems arise. Highly recommend all merchants consider using Navidium. So far we haven't experienced any downsides. Show more

We've been running this shipping protection app for a more than a year now. It's been great. We tried a couple other shipping protection apps in the past. I love how with Navidium I can support our customers rather than sending them to try to have a claim handled by someone else who really doesn't care about them. We can easily take care of shipping issues for customers who take advantage of the protection. The app works great and if there's ever a glitch (as there can be in all apps) the developers are quick to fix it. The only complaint I have is with myself. I've been so used to not having a dashboard for shipping protection, I forget to use the Navidium dashboard and still use a spreadsheet. I will get there and the dashboard looks handy! Show more

I have a small business and Navidium has been a blessing for shipping my candles and wax melts. It allows me to control the fees and retain costs unlike other companies that keep everything. This allows me keep a personal touch and handle any claims internally. The customers appreciate the swiftness that I'm able to take care of them. I appreciate that I don't have to submit claims to another company and wait for replies. Show more