LeadDyno Affiliate Marketing

Love the features and even the dashboard. Unfortunately, 2 days into my trial period I'm experiencing nothing but glitches and issues. Support has me running in circles, too. I can't open the app through my Shopify dashboard and can't successfully integrate with ReCharge. It's too bad because I really would've wanted to work with them due to all their features and capabilities. Show more

Great app, good API integration options available, and nice portals for affiliates use. Very flexible and just what we were after. Show more

Awful. I set this up and had 3 or 4 affiliates start up, one in particular had noticed a few sales that hadnt tracked to her, I emailed customer services and they were honestly the most useless CS Ive ever used. Take 2 days to reply and then the reply is absolutely useless and not even relevant to my query. They told me sometimes they have problems with affiliates using Facebook but that this wasnt an issue in my case, I asked WHAT IS THE ISSUE THEN? And have been ignored since. I put a lot of effort into setting this up so really wanted it to work but my affiliates think im trying to scam them, it keeps happening! Shopify track it as coming through the affiliates link, but for some reason Leaddyno (the people I pay to track them) cant manage to. They literally have one job! So I now have to go through every sale on Shopify to track them myself and manually add the commissions. This is taking hours, I took over £2000 in sales just yesterday from a site with an average order value of £25 this is a lot of orders to go through when Im paying for a service to do that for me! If you sign up to these, you will lose time, money, and very probably youre affiliates who will lose trust in you when they realise they have had loads of sales go in that haven't tracked Edited to add that I dont know how it is my settings when its only one single affiliate that is affected, she hasnt altered ANY settings and neither have I. I actually came back to remove this review because although its true, I felt harsh. I saw the response and now its staying cause that is an outright LIE! This app is most definitely NOT solid! Shopify tracks the sales, Leaddyno doesnt. How is that my settings? They have the lead dyno tracking affiliate on the shopify order page Not helpful at all that you refuse to accept any responsibility and just blame your users. Also, what do you mean I need to give you time? I gave you two days to reply, you replied and said a lot of your users have issues if their affiliates try use Facebook, but that wasnt the issue for me. That was it. No more reply for almost a week, until I wrote this review Show more

Very impressed with this app. I actually hired someone to give me a recommendation on which app to install, since there are so many to chose from, and I am glad I did. Show more

Poor customer service, cannot solve the problems timely and always need to contact their engineer, very time consuming, poor experience. Show more