LangShop AI Language Translate

*** UPDATE : They say that their customer service is available 24/7, but since I've left this review, they've removed any chat/support contact button from my account, as revenge. Considering the fact that you cannot do any change without the help of customer service, based on this non-user friendly app, I'm telling you, DO NOT CHOOSE THIS APP. Made one of the biggest wrong decision by choosing this app. Now most of my translations is stuck with this app, and if I were able to read the reviews before, I would have chosen differently. Been using this app for about 6 months. EVERY time we want to update anything, because the software is the opposite of user-friendly, we have to ask customer service, who respond 50% of the time, and when they do, they usually tell you that there's nothing they can do on their end, so you should just figure it out yourself. If you want to bulk edit more than 5 products, you need to use their import/export feature, which takes about 5-7 days to import, and 5-7 days to export. So hopefully you're in no rush, because it will take a decade to get your bulk changes in place. Every time you change something on the main version of the website, you'll have to go directly into your website code, to figure out where it's precisely located in the code of your theme, to then locate it in their app. There's no way to just type a word and they will tell you where the translation is - almost need a degree in computer science to get this working. I've received threat of removing the app if I left a bad review, which I'm doing anyway, since I'm fed up with everything. Also why you won't see a lot of negative reviews - they will remove any of your content if you leave a negative review of their app. Do yourself a favor, and don't choose this app, there's a million other one, and I wish someone would have told me this before I choose this one. Show more

20230728 - They have improved the speed of the translation extremly. Also implemented new features which are very good. For example if you are using dynamic text and you have to update your theme it is stll copied to the new theme. Also other new features. They will get now from my side 10 stars!!!!!!! I am a German and has high demands. I am very happy since few months. They worked hard to improve the app. I had a lot of complains in the past. Everything has been fixed in a high level. Now they will earn 10 stars from my side (in the past they got only 1 star temporarly because of several problems). The support will earn also 10 stars from my side. For other apps you have to wait days for a response. They will react in few minutes. 20230228 - They did a great update regarding metafields - This topic is also fixed now. 20230216 - They have changed the behavoir of the statistics within few days. This topic is fixed now. In the summary the app to recommend because of the the features which the app supports. Also the translations of dynamic text parts which are not part of the theme. Best Norbert Show more

The application is very complete and is very valid. I ask the team to delete the codes of the app because I have uninstalled it and I am going to reinstall it later. I need the technical service to delete all the app code in my template. Show more

Wir sind mit der App super zufrieden. Vieles ist selbsterklärend, einige Einstellungen brauchten etwas Beschäftigung damit, aber der Support ist herausragend. Ich kann gar nicht glauben, dass das ein Bot sein soll. ;-) Das eine oder andere muss manuell korrigiert werden, aber das ist sicher bei jeder Translation App so. Der Preis ist auch fair. Alles in allem: Klare Empfehlung, würde keine andere App mehr ausprobieren wollen. Show more

App work well, fantastic support always available. Best Traslate app. Show more