Justuno ‑ Email & SMS Pop ups

The app is great. It has lots of powerful features that actually convert. A lot of technical details which is great, because we can customize and segment. We had some confusion regarding the pricing plan. However, the support team and account manager were helpful in resolving the situation for us. Show more

Excellent App. Miranda has been very helpful in increasing conversions and keeping our customers happy. Highly recommend. Annanda Chaga Mushrooms Show more

Miranda Galindo has been absolutely amazing. She is kind, fun to work with, very insightful, and provides a lot of helpful suggestions that produce results. Our original CSM left the company and we, unfortunately, received a new CSM that wasn't very attentive. However, we requested a new CSM and were placed with Miranda - we couldn't be happier with the switch. We love the Justuno platform and learn something new that we can achieve almost every day through JU. Show more

I wanted to improve the overall popup experience and getting stronger upsell results. but it turned out on a slow onboarding experience, the editor UX is really primitive. Show more

This pop up app is just ok. First, we had zero customer support available to fix our issue with Cyber Monday banners not showing up. There are a lot of odd UX issues such as the publish calendar displayed as Monday - Sunday rather than Sunday through Saturday, as we are accustomed to in the U.S. The simple usability issue caused me to schedule critical Black Friday and Cyber Monday banners on the wrong day! Also, I find it very odd to have to inject custom code to make the whole banner clickable. I feel like this is such a common feature to expect that requires 10 steps to get it going. Lastly, it should be assumed that we want to create a banner for all users including desktop, tablet and mobile, so these banners should be designed similar to any other WYSIWYG website builder and allow to toggle between different device views. For some reason, I have to duplicate (also located in a weird place under Settings) the banner and then make changes for another device screen size. It's way too labor intensive. Sounds like they don't do any kind of usability testing. Show more