Justuno ‑ Email & SMS Pop ups

JustUno is much more than just a pop-up provider. The best way to think of JustUno is like a virtual store assistant who guides your visitors through the store, while understanding who they are, where they came from and what their past history is with your store. I started with the JustUno standard plan but after realising these guys were really focused on the on-site customer journey I upgraded to JustUno Plus and have got a tonne of value since. I have regular weekly calls with the super-helpful JustUno experts (shoutout to Olivia!) and they've helped me continually develop and optimise my store. Honestly, I'm really impressed by how each call reveals something else I didn't know could be done before. Not only have I made ROI many times over, but I've also saved a fortune on development costs and other apps because JustUno can be used in so many clever ways. For example, I've used it to create a mobile app-style navigation banner among other things. I can't recommend JustUno enough! Show more

We came to this app after using OptinMonster, Wheelio and WooHoo. Our email marketing team recommended we try it. We had great success with the other apps, a very high 17% optin rate. We replicated the settings within JustUno and applied best practices. In 5 day we collected 5 emails! Down from 50+ daily with WooHoo. Something had to be wrong - so we contacted support. They said everything was setup to best practices.....which made no sense. The impressions that were shown in the analytics of JustUno did not match the amount of visitors to our website so there had to be something wrong with the settings. Nonetheless - support was no help. If you want to cancel your account - there is a button in your account profile but then it takes you to a whole page where they try to sell you on staying with them. At the bottom of the page you have to contact them. We did a chat and was greeted by a woman who said our settings were not optimal and that was why it did not work. When we asked for suggestions and an outline on how to optimize the settings she said she couldn't help us with that! So this woman told us duh, it's not working but then wouldn't explain why. It took many more lines to get her to cancel the account. This was a bad experience, we lost a lot of potential signups and had to spend a bunch of wasted time dealing with them. We don't care what any other reviews say - steer clear of this app, service and business. We would have been a long time customer but their service is horrible and their product is not easy enough for a high end email marketing agency to setup to be productive unlike many other apps available to do the same thing..... Show more

Horrible! The app does not even work and when I try to cancel my account I can't even do that. I try to reach out to customer care I can't even get a hold of them. DO NOT WASTE YOUR MONEY ON THIS GARBAGE APP!! Show more

Good integration, very useful! Their customer service is also very responsive and help quickly to set up targeting rules. Show more

This is not very helpful for our store and it does not work well on the mobile. May try it again in the future. Show more