Jubile:Makeup Beauty Cosmetics

Excellent Customer Support from Jubilee Company: Rochelle from the customer support team at Jubilee was very helpful and friendly. Her communication was exceptionally professional and full of positive energy. She was able to respond quickly to my inquiries and provided me with all the necessary information. Thanks to Rochelle from Jubilee's customer support, I felt very supported and satisfied with her approach. Her effort to seek my feedback shows that she cares about customer satisfaction. I thank Rochelle from Jubilee's customer support for excellent service and highly recommend her to other customers! Martin, CEO of Sonder Fusion Rating: 5/5

Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile. My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product. I have been misled and misinformed.

The app forces you to put in credit card and sign up for account for $1 and opt into the monthly charges after the $1 trial in order to even to see what products they have to offer. I asked many times in chat what their skincare products were and they said they have many and to sign up to see. Once we put in the credit card we then see they only have 1 skincare product and a very limited number of products at all. The help chat also said it is very simple to just cancel you can simply just let them know in the chat and they will cancel immediately. I then asked them to cancel and they said they need you to go in and cancel following a number of inconvenient steps trying to dissuade cancellations from the monthly charges. All in all I applaud them for the concept and wish them nothing but the best. I simply think that the handling of onboarding recurring customers and cancellation process is done in poor taste.

Love Jubilee app store. Great for skin business that wants to try private label products. Everything is super easy, from product listing to importing direct to my Shopify store. I highly recommend

I do not recommend this app. The search function is very limited and the site is glitchy. They do not have products to meet my needs. They have high minimum orders on the good stuff like lipstick.