impact.com Affiliate Marketing

Onboarding was self service. They charge you for an onboarding fee though. The staff was not prepped for our onboarding meeting either. They did all their prep live on the call with us. Example: "Next I will show you something really helpful for your account.... Oh, you've already done that" or "It would be really good for your profile if we put x in the profile, Oh, I see you've already done that" The Shopify integration instructions were not clear for what we needed to do as far as the testing event went. Once you did the testing, there was no confirmation that your testing was in process or complete. We ended up doing it live on a zoom with the integration specialist. If one field in the form was wrong on submission, it wipes the entire form and makes you type and re-attach everything again. This happened 2-3 times on one screen with 15 inputs. The form should hold the information and only show you the errors. Very frustrating to have to enter the information multiple times. Lastly, the app cannot handle "ranking up" when an affiliate reaches certain milestones. This was a key reason for switching to Impact. We wanted everything automated. Now we have additional admin work that needs done every week. We are 10 days into the program so we don't have much experience on the rest of their services yet.

We are absolutely thrilled with our experience working with Impact, especially with the recent installation of our new store, Blissible. This platform is set to become a cornerstone for our own brand and will also facilitate the resale of other brands, and we couldn't be more confident in its potential. The implementation team from impact.com was nothing short of a great experience. Their professionalism, expertise, and dedication throughout the entire process were truly commendable. They ensured a seamless setup, addressing all our specific needs and questions with efficiency and clarity. It's rare to encounter such a high level of service, and we are incredibly impressed. Having already seen fantastic results from our other website powered by Impact, we have high expectations for Blissible. We are confident that this partnership will yield great results and deliver a strong return on investment, thanks to the robust capabilities of the platform and the excellent support we've received. Thank you, Impact, for being such a valuable partner!

We at HB Beauty Bar are absolutely thrilled with our decision to partner with Impact.com! From the moment we engaged with their team, we've experienced nothing short of excellence. The staff at Impact.com are truly outstanding – incredibly professional, knowledgeable, and genuinely helpful. They guided us through the entire setup process with remarkable efficiency, getting us up and running much quicker than we anticipated. Their support made what could have been a complex transition feel seamless and straightforward. The platform itself is incredibly intuitive and user-friendly. We were able to navigate it with ease and immediately started making valuable connections that are already proving beneficial for our business. Impact.com has truly delivered on its promise to help us expand our reach and optimize our partnerships. We are extremely happy with our selection of Impact.com and wholeheartedly recommend them to any business looking to elevate their partnership management. Thank you, Impact.com, for being such a valuable partner!

We’ve been using the Impact.com app to manage our affiliate partnerships, and the experience has been smooth from setup to launch. The integration with Shopify is seamless and gives us full visibility into performance, tracking, and payouts—all within one clean dashboard. What really stands out is the level of support from the Impact team. They’ve been responsive, knowledgeable, and proactive in helping us optimize the program and onboard new partners. If you're serious about building a scalable affiliate program with robust tracking and automation, this is the platform to use.

Easy to use, very intuitive. The step-by-step guide can be followed by anyone and the support team is very responsive.