Happy Returns, a UPS Company
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Why Choose Happy Returns, a UPS Company?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Enterprise
Branded returns portal, Return Shopping, Language Localization, Analytics & reporting
Get Started FreePlus
Branded returns portal, Return Shopping, Language localization, Analytics & reporting
Choose PlanKey Features
- Advanced reporting capabilities
Customer Reviews
Stay away. Not interested in working with majority of Shopify merchants anymore. They are clearly now focused on mega merchants with tons of returns.
No review text provided.
Happy Returns has limited options to prevent fraudulent returns from impacting your business. You will have the option to auto-approve all exchange and refunds, or manually approve all exchanges and refunds. In addition to limited features, agents at the return bars do not verify the items that are being returned. If you use the return bar, you will receive items purchased from the Salvation Army, or items that appear to be stolen from a lost and found school pile. Work on your tech, Happy Returns.
Fantastic app with an appealing PayPal offer. However, it won't work for you if you're outside the US/Canada. Additionally, the customer service is slow and hasn't been much help. So, all EU stores should consider looking elsewhere.
HappyReturns allows my customer to return & exchange with ease! I've used HR for years and the feedback from my customers means the world to us! They also have customizations to the portal as well as an array of reporting to choose from!
Frequently Asked Questions
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Happy Returns, a UPS Company Market Intelligence
Active Installs
76,491
Market Penetration
1.6%
of 4,786,323 active stores