GreenDropShip

Very disappointed in this app , there is no avaiable chat support and products are always sold out. Not worth the money really just paid for no reason. Show more

Greendropship.com is by far the WORST dropship supplier you can ever found, I selected them to my store, their pre-sale team seems to be very professional which makes you believe you will be dealing with a serios company but that was just a façade, I’ve tried for three entire months their services, and this is what I’ve got: 1/ They don’t respect the merchant, their support team doesn’t really want to solve the problem, all they do is regurgitate template-based responses with no clear resolution. 2/ I’ve asked many times to speak with their management team, they don’t have one or the one they do it’s not professional enough to show off, all the requests were ignored and all you will get will be those template-based responses again. 3/ Their warehouse team operated disconnected form their own system, they constantly miss your order and/or they often deliver orders which had been cancelled 1-2 days before. 4/ They don’t process your refund on-time, we’ve got very close to 35% of our orders cancelled by the channel because they fail to deliver on time (another evidence they are not taking our business serious) and they still haven’t processed all the refunds, every time you send an email you will get that template-based response with no clear resolution. 5/ I have my online business for more than 2 years, over the past three months after I contracted greendropshipping.com my store was suspended over 3 channels due to the high number of auto cancelation either because they fail to deliver 7-8 days after the purchased or they deliver a very bad product/ pack damaged and products with past due date. My sincere and honest recommendation for you is to stay AWAY from this company as much as possible, they will get your money and make your store fail on every aspect of the service, they are not serious in doing business, the support staff is terrible, the management team is scared, no one will really put any effort to o their own job, please don’t let this documented lack of competency ruin your store! Show more

Ten days ONLY to send a tracking number and ship a product - terrifying. Don't waste your time and money... What kind of customer will wait ten days just to have an update about his order? Then more 5 five days to receive a supplement? This is insane!!!! Show more

I'm about to cancel with them. They take very long to deliver anything and if there is an issue on their end, they say "we have sent the information to our developer". I do not think a developer is needed to help with fulfilling an order. A simple issue has taken about 3 hours of my time. I am currently on hold with their customer support and I've been waiting for over 45 minutes. They also have trouble returning your calls or emailing you with a solution as promised. Happened multiple times this week alone. Long lead times are a very big issue and it takes much longer and is frustrating when they cannot even tell you when a customer may receive their order. Business is based on trust, and Green Drop Ships trust is eroding very quickly. I thought they were going to be an asset for my business, only a liability at the moment. Show more

My issue was fixed, but it takes a long time to get products shipped. This is very concerning and looks bad on my business. Show more