FUGU ‑ Every Payment Counts
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Why Choose FUGU ‑ Every Payment Counts?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Discover
Monitor 250 Orders/month, Pre-set Scenarios - Risk Rules, 25 "Manual" Verifications per month, AI Fraud Analysis
Get Started FreeProtect
Discover +, 500 Orders/month, Modify Pre-set Scenarios, 50 "Manual" Verifications, Email Support, Text, color and Logo Branding
Choose PlanConvert Plus
Protect +, 2K Orders/month, 5 Custom Scenarios + Auto Rule Actions, 250 "Automated" Verifications, Advanced Fraud Insights, Priority Support
Choose PlanScale
Convert Plus +, 10K Orders/month, Unlimited Scenarios, Unlimited Verifications, Export Chargeback Evidence, Expert Support, Custom URL & Sender
Choose PlanKey Features
- Advanced customer capabilities
Customer Reviews
Tal delivered outstanding customer service, while FUGU has proven invaluable in minimizing erroneous order rejections and mitigating chargeback risks, thus reducing manual administrative tasks. Effective customer support and streamlined operations are crucial for business success. Show more
Beyond frustrating experience trying to get this app set up. The app does not check your existing orders and so I reached out to the support team who offered to manually check it for me. After several days of waiting and hearing nothing back, I reached out to them to find out what was happening and even though I was messaging the same person, I had to repeat all over again because they had no recollection of the conversation or the fact that they've left me waiting for my information. After being asked to repeat myself for the third time I uninstalled the app. Total waste of time and terrible support experience. I found the app itself is very basic and does little to enhance the existing Shopify fraud analysis not ideal if you're looking for something more robust. Show more
We have recently added Fugu app to our store; great support and technical team whom helped us every step of the way in setting up their service, even going beyond what is expected of them to make it work for us. Show more
Highly recommended! Fugu helped me reduce fraudulent transactions to zero! Excellent customer service. Thanks you team. Show more
The customer service of the app is really amazing. I downloaded the app and I was confused at first, but they helped me understand everything. I highly recommend! Show more
Frequently Asked Questions
Shopify App Installs
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