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FUGU ‑ Every Payment Counts icon

FUGU ‑ Every Payment Counts

4.5(Reviews)

Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment more Risk Scoring - Analysing customer behaviour and safely shipping more orders Chargeback Guarantee - selectively routing orders to chargeback protection plan Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans Evidence Representment - ready to use log challenging unjustified disputes. Payment Efficiency Insights – driving conversion and minimizing churn

Key Features

  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 262
141 installs
141
Mar 10
97 installs
97
Mar 17
3 installs
Apr 21
8 installs
Apr 28
2 installs
May 19
6 installs
Jun 2
2 installs
Jul 28
2 installs
Aug 18
1 installs
Aug 25

Pricing Plans

Discover

Free

Monitor 250 Orders/month, Pre-set Scenarios - Risk Rules, 25 "Manual" Verifications per month, AI Fraud Analysis

Get Started Free

Protect

$99 / month or $1,008/year and save 15%

Discover +, 500 Orders/month, Modify Pre-set Scenarios, 50 "Manual" Verifications, Email Support, Text, color and Logo Branding

Choose Plan

Convert Plus

$249 / month or $2,544/year and save 15%

Protect +, 2K Orders/month, 5 Custom Scenarios + Auto Rule Actions, 250 "Automated" Verifications, Advanced Fraud Insights, Priority Support

Choose Plan

Scale

$599 / month or $6,108/year and save 15%

Convert Plus +, 10K Orders/month, Unlimited Scenarios, Unlimited Verifications, Export Chargeback Evidence, Expert Support, Custom URL & Sender

Choose Plan

Frequently Asked Questions

What is FUGU ‑ Every Payment Counts?

Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment more Risk Scoring - Analysing customer behaviour and safely shipping more orders Chargeback Guarantee - selectively routing orders to chargeback protection plan Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans Evidence Representment - ready to use log challenging unjustified disputes. Payment Efficiency Insights – driving conversion and minimizing churn

How much does FUGU ‑ Every Payment Counts cost?

FUGU ‑ Every Payment Counts offers multiple pricing tiers to fit different business needs: Discover: Free, Protect: $99 / month or $1,008/year and save 15%, Convert Plus: $249 / month or $2,544/year and save 15%, Scale: $599 / month or $6,108/year and save 15%.

Is FUGU ‑ Every Payment Counts easy to set up?

Yes, FUGU ‑ Every Payment Counts is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Tal delivered outstanding customer service, while FUGU has proven invaluable in minimizing erroneous order rejections and mitigating chargeback risks, thus reducing manual administrative tasks. Effective customer support and streamlined operations are crucial for business success. Show more

April 25, 2024
1.0

Beyond frustrating experience trying to get this app set up. The app does not check your existing orders and so I reached out to the support team who offered to manually check it for me. After several days of waiting and hearing nothing back, I reached out to them to find out what was happening and even though I was messaging the same person, I had to repeat all over again because they had no recollection of the conversation or the fact that they've left me waiting for my information. After being asked to repeat myself for the third time I uninstalled the app. Total waste of time and terrible support experience. I found the app itself is very basic and does little to enhance the existing Shopify fraud analysis not ideal if you're looking for something more robust. Show more

March 26, 2024
5.0

We have recently added Fugu app to our store; great support and technical team whom helped us every step of the way in setting up their service, even going beyond what is expected of them to make it work for us. Show more

December 18, 2022
5.0

Highly recommended! Fugu helped me reduce fraudulent transactions to zero! Excellent customer service. Thanks you team. Show more

August 27, 2021
5.0

The customer service of the app is really amazing. I downloaded the app and I was confused at first, but they helped me understand everything. I highly recommend! Show more

July 28, 2021

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