Fship
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Why Choose Fship?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Easy to use interface
- Seamless Shopify integration
- Regular updates and improvements
- Responsive customer support
Customer Reviews
Using Fship from a long time, no hassel, no tension simple platform. Good POC. Good experince
Good app for Shopify sellers. Fulfilment is faster, dashboard is simple, and WhatsApp updates are helpful for customers. Overall satisfied.
Overall good. Can improve vendor support and panel functionality. Also mesagging of tracking ids to customer- can be improved.
We have experienced everything that could possibly go wrong while availing their services — delayed shipments, misrouted parcels, irate customers, and utterly clueless managers. Every interaction has been a lesson in frustration. If you and your customers wish to endure unending inconvenience, pain, and anguish, then by all means, choose them. Otherwise, steer clear for your own sanity.
They don't have a proper seller support and I used their platform for almost 2 months and the experience is really bad. Even for the cases with the FAKE remarks they don't have a proper solution, you keep providing the proofs the shipment will be marked undelivere... and later on RTO. And for some very genuine case where customer clearly said that they didn't received any call from the delivery boy and for every FAKE attempt I provided them the VOC but it was still marked as RTO and when I asked for the refund no answer from the team. You keep mailing them they won't revert. For one of my shipment pickup was done on 16th august and till now it is in transit and I asked my POC for the refund he said he is arranging it but till now I haven't received the refund. There are a few other shipments that took more than 1 month for the delivery but imagine after 1 month also fake attempts, and when asked for refund they have no answer. Guys, there are better platform in the marked please prefer them.
Frequently Asked Questions
Shopify App Installs
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