
Frate Returns and Resale
Returns management software with AI verification, personalized exchanges, resale, and POS support. Frate helps Shopify merchants reduce return costs and boost revenue with automated returns management. The app supports personalized product exchanges, AI image verification, branded resale for returned items, and point-of-sale return handling. Frate helps Shopify merchants reduce return costs and boost revenue with automated returns management. The app supports personalized product exchanges, AI image verification, branded resale for returned items, and point-of-sale return handling. more AI image verification to reduce poor condition returns. Variant and new product exchanges with AI-powered personalizations. Branded returns and exchanges portal and customized emails. Branded resale to help resell returns that are ineligible to be returned. Embedded Shopify POS app to streamline in-store returns and unify returns data.
Key Features
- Advanced support capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Starter
- Branded portal and emails, - Automated refunds, - Exchange for store credit (discount code), - Store credit incentives, - Peer-to-peer returns
Get Started FreeScale
All from Starter plus..., - Same value exchanges, - Printerless QR codes (USPS, Royal Mail), - Gift card as store credit
Choose PlanSuper
All from Scale plus..., - Shop Now exchanges through Stripe, - Image verification, - Multiple return destinations, - Carbon neutral returns
Choose PlanFrequently Asked Questions
What is Frate Returns and Resale?
Returns management software with AI verification, personalized exchanges, resale, and POS support. Frate helps Shopify merchants reduce return costs and boost revenue with automated returns management. The app supports personalized product exchanges, AI image verification, branded resale for returned items, and point-of-sale return handling. Frate helps Shopify merchants reduce return costs and boost revenue with automated returns management. The app supports personalized product exchanges, AI image verification, branded resale for returned items, and point-of-sale return handling. more AI image verification to reduce poor condition returns. Variant and new product exchanges with AI-powered personalizations. Branded returns and exchanges portal and customized emails. Branded resale to help resell returns that are ineligible to be returned. Embedded Shopify POS app to streamline in-store returns and unify returns data.
How much does Frate Returns and Resale cost?
Frate Returns and Resale offers multiple pricing tiers to fit different business needs: Starter: Free, Scale: $149 / month, Super: $499 / month.
Is Frate Returns and Resale easy to set up?
Yes, Frate Returns and Resale is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
This has been a game changer for Good For Sunday! Returns are notoriously bad for the environment, and Frate has created a system that helps combat the wasted shipping trips and packaging that return logistics causes. But what's even better, is it's eco-friendly alternative to returns that also makes returns more affordable and less of a cost centre for brands. Because of EcoDrop, our customers have become more conscious about what they purchase and what they end up returning. If your brand cares about sustainability, this is the app to make your return system more eco-friendly AND save you money. Win-win! Show more
We started using Frate about 6 months ago while the app was still in development, and it's been incredible! It makes SO much more sense to ship returns directly to the next customer, instead of back to us first. We barely get any returns back to the warehouse now, and it it makes the return process much easier for customers and ourselves. Customers often mention how much they appreciate us using Frate, and hope more brands will get on board! Customers love getting a deal on the EcoDrop listings, and we find it drives more sales because of the scarcity and limited time availability. We save alot of money not having to deal with the return shipping and restocking, plus it aligns with our brand and feels good to have a more eco-friendly option for returns. Bailey and Jake are wonderful to work with - incredibly responsive, and will go the extra mile to resolve any issue that may arise. Show more
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