Envia Shipping and Fulfillment

Disappointed with the experience We’ve faced multiple issues with this service. First, **GST invoices are not provided**, even after multiple follow-ups — a basic requirement for any business in India. There have been instances where **shipments were not picked up, yet we were still billed**, and when questioned, we were told to pay now and the amount would be "adjusted" in the next month. That’s not how billing should work. **Some shipments were even billed twice**, and we were asked to pay for both. Customer support is almost always unavailable or claims that the accountant is on leave — so nothing ever gets resolved on time. The **Zoho integration is buggy**, and we see frequent **errors in invoice totals**. For example, in our setup with Shopify > Zoho > Envia, if a Sales Order contains 2 units of a product priced at ₹100 each (total ₹200), Envia sometimes calculates it as **₹200 x 2**, leading to inflated charges. The system clearly fails to read line-item pricing correctly. Overall, a frustrating experience. Needs serious improvements in both support and billing accuracy.

He trabajado con ellos durante bastante tiempo, y los precios finales suelen diferir de los que te indican inicialmente. Me han cobrado 600 € por un supuesto sobrepeso, y aunque he reclamado en tres ocasiones, siempre se excusan diciendo que son un intermediario, no la empresa de mensajería directamente. Ya me había ocurrido antes con otros cargos extra, pero nunca de este importe. No recomiendo su uso.

si lo dejas de usar y te queda saldo te roban el dinero y empiezan a multarte por envíos de hace 3-4 meses diciendo que tenías overweight o cosas ridículas. Después de reclamar con ellos y probar que mis envíos no eran sobre peso, no solo que no me devolvieron el dinero, me robaron más! (vendemos joyas en Chile, nunca pasamos ni a los 200gr en los envíos) NO USEN ESTE SERVICIO

Muy buen servicio y atención!

muy buena app. atentos para solucionar problema y muy practica para hacer envios a exelentes precios. la plataforma muy intiutiva y facil de usar.