CedCommerce eBay Integration

Support is absolutely stellar, and functionality is great too. Highly, highly recommend. I am seriously impressed and plan to use this for the long term. Show more

I Have started using this app now that the eBay app is no longer to be supported. Found this app to be fairly priced and easy to use. Everything I have done so far on the app seems to work well. I will say the customer service is first class. With an easy open chat, someone usually replies right away and has resolved any issues I had very quickly and efficiently. Overall a good app and service. Show more

I really liked the support team who patiently was with me for so many hours & helped me with my problem till it gets solved. Very Happy! Show more

Excessive bugs in app led me to remove it after 3 weeks. First would not transfer all of my pictures from shopify to ebay. Then, some of the variants for items were transposed so the wrong variant name was applied to the wrong picture. This transposition wasn't even in the exact same listing, but a similiar, albeit different listing. Several orders were not transferred properly including products sold via Shopify POS were not properly pulled off ebay within a timely manner (12 hours is not timely) which caused the item to be sold again on ebay which then caused an out-of-stock demerit negatively impacting my ebay rating. Had another incident where an ebay customer bought an item, then minutes later in a second transaction bought a second item of the same thing, but the app only transferred one of the orders to shopify, presumably because the app flagged it as a double order when in fact it wasn't. When I asked why this problem occurred, they did not provide an answer, at all. At least 3 times when discussing these glitches (bugs), the response I received was 'server issues'. For comparison, I typically have about 500-600 listings from Shopify that are listed to ebay. The app developers are based in India which in and of itself is not a problem, but the customer service team that is available during US business hours are not app developers, so when a problem does arise it cannot be resolved until the app developers come to work during their daytime (our nighttime) which means any issues typically are not resolved for a minimum of 12 hours - which is not timely and I would not consider 24/7 service. The app itself is counter-intuitive and hard to learn, especially when some wording is definitely colloquial to India. Show more

The support is top notch. All my questions are answered almost immediately. It is unfortunate that my previous app will be discontinued but as of now I am happy with how this app is functioning so far. Show more