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Richpanel: AI Customer Support icon

Richpanel: AI Customer Support

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Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. more Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox Self Service: Give customers instant answers, 24x7 with the self-service portal Hire AI Employees: Double your support capacity & add new capabilities Integrate your stack: Access data from your favorite apps directly in the inbox Measure & improve: Get actionable insights from your support data
4.8
102 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Richpanel: AI Customer Support?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

PRO

$89 / month or $828/year and save 22%

Email, Phone, Chat, Facebook, Instagram, AI Employees: Sidekick AI, Connect up to 2 Stores, Customer Support Reports

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PRO MAX

$119 / month or $1,188/year and save 17%

Everything in PRO, and:, SMS channel, Social Media AI, Customer Satisfaction Surveys, Multiple Brands

Choose Plan

Key Features

  • The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x Manage all channels from one inbox. Improve productivity with AI powered replies.
  • The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x Manage all channels from one inbox. Improve productivity with AI powered replies.

Customer Reviews

4.8
102 reviews
Anonymous
2023-02-17

Not only is Richpanel a breath of fresh air, the support is absolutely incredible! The shopify integration is second to none, and the self service is already handling more than half of all the customer support we used to have to interact with manually! We're literally saving a fortune and it's only installed a week!

Anonymous
2023-01-27

Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.

Anonymous
2022-11-22

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Anonymous
2022-11-02

I've been trying to find the perfect Helpdesk/chat app for our website and have been through them all here on the Shopify AppStore. I must say that Richpanel is by far the best and their customer service is awesome, even though I'm still on the free plan! They will do everything they can to help you! Great app, and great service. I recommend it highly, No point to keep looking. Thanks, Richpanel team"!

Anonymous
2022-10-28

Great app to use to communicate with your clients. Amazing support. Got me back up and running in no time.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 703
183 installs
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139 installs
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W48
64 installs
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28 installs
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11 installs
W53
36 installs
36
W02
23 installs
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W03
42 installs
42
W04
14 installs
W05

Get Richpanel: AI Customer Support

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