Negate ‑ Bot Protection
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Why Choose Negate ‑ Bot Protection?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Lite
50,000 API Requests per month, Bot Protection, Enhanced Analytics, Google Ads and Analytics Protection, Facebook and Instagram Ads Protection
Choose PlanPro
Everything in the Lite plan PLUS:, 250,000 API Requests per month, Advanced AI Bot Protection, Custom Protection Threshold
Choose PlanEnterprise
Everything in the Pro plan PLUS:, Unlimited API Requests per month, Custom Code On Demand, Dedicated Account Manger
Choose PlanKey Features
- Advanced analytics capabilities
- Advanced marketing capabilities
- Advanced email capabilities
Customer Reviews
We have had Negate - Bot Protection for quite a while. We added the app originally to protect from Chinese bots that were creating a huge number of abandoned orders. Problem solved. Recently, we changed our website theme and then paused for a short period of time. When we came back, an influx of bots from Ashburn, VA, were skewing our traffic numbers. Kai was quick to respond and eliminate the bots. Great customer service beyond any other! If you want to protect your store from unwanted intruders, I highly recommend this app!
Our conversion numbers were taking a huge dive because of all of the China bot traffic. We installed Negate and saw them start being blocked right away but it was still only catching about half of them. I reached out to their customer service team and got a quick response from Kai who initiated a block on all China traffic and helped explain what was happening. Now we are on our way to clean analytics. Thank you Kai and Negate!
Negate has been incredibly helpful during a recent bot attack on our site. We were dealing with a large volume of traffic coming from overseas, and their platform made it easy to quickly identify and take action. What really stood out, though, was the level of support. Kai, the owner, has been extremely hands-on throughout the entire process — responsive, proactive, and genuinely invested in helping us resolve the issue. Communication was fast, clear, and solutions-focused at every step. Highly recommend Negate if you’re looking for both a strong tool and a team that truly shows up when it matters.
I uninstalled this app from my Shopify store (drkjewels.com), but I was still charged ₹4,713. There was no clear warning about billing cycle charges after uninstall, which is very disappointing. I am not using the service anymore, yet I have been billed. I have already contacted support and requested a refund. Waiting for a proper resolution. If this is resolved quickly, I will update my review. Otherwise, this is not a good experience for store owners.
We were plagued by high numbers of bots , website cloning and card cycling. After adding Negate, our bot traffic is drastically reduced and analytics making more sense. Any concerns or questions were quickly answered by Taylor. Highly recommend!
Frequently Asked Questions
Shopify App Installs
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