Negate ‑ Bot Protection
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Why Choose Negate ‑ Bot Protection?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Lite
50,000 API Requests per month, Bot Protection, Enhanced Analytics, Google Ads and Analytics Protection, Facebook and Instagram Ads Protection
Choose PlanPro
Everything in the Lite plan PLUS:, 250,000 API Requests per month, Advanced AI Bot Protection, Custom Protection Threshold
Choose PlanEnterprise
Everything in the Pro plan PLUS:, Unlimited API Requests per month, Custom Code On Demand, Dedicated Account Manger
Choose PlanKey Features
- Advanced analytics capabilities
- Advanced marketing capabilities
- Advanced email capabilities
Customer Reviews
Kai has been super helpful at solving a bot issue on our website. Our sessions have gone back to normal and everything has been solved! Highly recommend this app! Great communication and did exactly what we needed. Thanks!
I got this app specifically to block payment attempts from card testers. After installing it, I get an email stating this here: "Can Negate block payment attempts from card testers? Yes, please use our custom rules for checkout. These are not turned on by default. Be sure to read the documentation on how to turn it on for the first time. Note that an abandoned cart will still be made and it is advisable to pair custom rules for checkout with a shopify flow to then clean out the abandoned checkouts automatically." None of this is actually true. These abandoned cart bots use a URL which you as a merchant have no control over - you cannot even run any Javascript on this URL or choose what it does - hence the bot blocking apps in the app store offering zero protection against this. What makes me really mad about this, is that they claim they can. Furthermore I ran a comparison between the bot order attempts and their list and the bots show up as "human". And when I asked about help with this, they didn't even bother replying. deleted.
This app has been a game changer for us. After months of dealing with completely unreliable data, our analytics finally make sense again. We were heavily affected by thousands of bots from China, Russia, and Singapore that polluted our analytics for months. Shopify’s built-in human/bot filter did almost nothing to stop this. As a result, not only our analytics but also our Google and Meta pixels were severely contaminated, leading to degraded campaign performance and bad optimization decisions. Since using this app, all of these issues are fully resolved. The bot traffic is effectively filtered out, our data is clean again, and our tracking pixels are finally reliable. Performance insights are accurate, and decision-making is back on solid ground. We are extremely happy with this app. It solved a critical problem that Shopify itself could not, and it delivered exactly what it promised.
This app is incredibly effective and absolutely essential for any Shopify store! Kai is attentive, extremely responsive, and we no longer have any issues with fake visits or bots. A huge thank you to the whole team!
We found Negate when we were struggling with consistent bot activity on our site. We installed it and instantly saw a 15% decrease in traffic, but sales stayed constant, CVR shot up. Negate helped us block all the bad traffic, but keep all the good! And more than that, Taylor and team have been incredibly helpful giving us personalized support and helping apply their technology to our specific challenges - it's made a huge difference! Highly recommend this software and this team!
Frequently Asked Questions
Shopify App Installs
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