Blockify Fraud Filter, Blocker

Their service is superb especially Tracy been very helpful

Customer service via online chat was extremely helpful it getting us set up in the beginning.

This app has been great overall—it saved me money when I made the switch, and its features are exactly what I needed. When I first contacted support, Ben was super helpful and responsive. I even left a positive review to reflect that. However, when I returned for further help, the experience was disappointing. Despite my earlier feedback, I was kept waiting for ages while being asked to make changes I couldn’t implement myself. The excuse given was that Ben was dealing with other customers, but it felt like I’d been deprioritised after already leaving a good review. Eventually, he did sort it out, but only after a frustrating amount of back-and-forth. All in all, the app itself is excellent—but the support experience left a bit to be desired the second time around.

fantastic app and amazing instant support

I installed Blockify after noticing a significant increase in traffic from suspect locations. As someone who's had a few bad experiences with new apps, I was nervous, but Blockify turned out to be straightforward and easy to set up. It took no time at all, and there were no nasty side effects to my store! What I love most is the ability to block specific locations and IP addresses (on the paid plan). These features have been crucial for managing unwanted traffic. Plus, being able to view detailed visitor analytics helps me keep a close eye on everything. I also really like the content protection, which makes it harder for scammers to scrape your images and copy! I'm also impressed with Blockify's customer service. When I needed help, their chatbot quickly connected me with a real person. Cam from their support team was fantastic. He took the time to understand my concerns, explained everything clearly (without any tech jargon!), and gave me peace of mind about how I had things set up. As a small business owner juggling many responsibilities, having expert support just a message away is invaluable. Overall, I’m impressed so far with Blockify - the extra support to manage my website’s traffic and security is great, and knowing there’s great customer service available if I do run into any issues is reassuring!