Ai Loyalty, Email, SMS, Review

I'm still getting used to this app (there is so much to learn!) so for now I will leave it at 4 stars with room for another star. I've needed help with two issues and they were resolved in a timely manner. For me, customer service is so important and so far, so good with Ai. Show more

I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help. Show more

The app functionality is great. The support is even better. Had an issue, emailed them, they solved it quickly. Show more

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented. I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none! No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live. Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard. When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan. I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website. Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor. Show more

Reallly great company to work with. Super quick and responsive, they address your needs quickly and efficiently. Would definitely recommend them if you are considering building your business with them! Show more