8returns ‑ Returns portal
All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience
Key Features
- Advanced analytics capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Starter
100 return registrations included, Returns, Exchanges, Repairs, Automated DHL label generation, Automated refunds, Custom rules, Integrations
Choose PlanGrowth
500 return registrations included, All features available for the Basic, Priority support
Choose PlanFrequently Asked Questions
What is 8returns ‑ Returns portal?
All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience
How much does 8returns ‑ Returns portal cost?
8returns ‑ Returns portal offers multiple pricing tiers to fit different business needs: Starter: $109 / month, Growth: $379 / month.
Is 8returns ‑ Returns portal easy to set up?
Yes, 8returns ‑ Returns portal is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
great app, very easy to use. Nila was very helpful and very quick to respond and sort any issues. Show more
Super App! Wir können diese App jedem nur wärmstens empfehlen, der Wert auf einen unkomplizierten und effizienten Rückgabeprozess legt. Die Benutzeroberfläche ist intuitiv und benutzerfreundlich gestaltet. Das Onboarding sowie die Beratung durch den Support sind blitzschnell und sehr gut gestaltet. Bei einer Frage wurde mir umgehend und freundlich geholfen. Das Team hinter der App ist kompetent und sehr hilfsbereit, was den gesamten Prozess noch angenehmer macht. Show more
Great app, great support team. We use 8Returns specifically due to its integration with Xentral ERP - once we cor a customer creates a return in 8Returns it is automatically added and updated in Xentral. It saves a lot of time, effort and manual work by our customer service team. Show more
Vor einem halben Jahr hat unser Unternehmen 8returns in den bestehenden Retourenprozess integriert. Durch den Wechsel von der (guten) Lösung eines Wettbewerbers gelang es, unsere Prozesse effizienter zu gestalten und unser Team von automatisierbaren Aufgaben zu entlasten. Unsere Erwartungen an 8returns wurden übererfüllt. Highlights: - Top Frontend UX: Weniger Kundenanfragen im Retourenprozess - Einfache Shopifyintegration - Anpassungsmöglichkeiten an spezifische Anforderungen (Länder, Retourengründe, Retourenlager, Carrier, ...) - Einfaches Setup von Automatisierungen (z.B. Statusupdates; Freigabe von Retourenanfragen/ Erstattungen, ...) - API Integrationen möglich (bei uns: Fulfillment & Logistikpartner) - Papierlose Retouren möglich - Sukzessives Rollout neuer Features Besonders erwähnenswert ist der ausgezeichnete Support durch das 8returns Team. Wir freuen uns, mit 8returns einen verlässlichen Partner an unserer Seite zu haben. Show more
Wir sind sehr zufrieden mit der App, sie nimmt uns einen wesentlichen Teil unserer Retourenanfragen ab. Was noch ausbaufähig ist, ist der Bereich Retouren wegen Defekt. Hier ist die Einstellbarkeit noch nicht wirklich da. Show more
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