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8returns ‑ Returns portal icon

8returns ‑ Returns portal

5.0(Reviews)

All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience

Key Features

  • Advanced analytics capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Starter

$109 / month

100 return registrations included, Returns, Exchanges, Repairs, Automated DHL label generation, Automated refunds, Custom rules, Integrations

Choose Plan

Growth

$379 / month

500 return registrations included, All features available for the Basic, Priority support

Choose Plan

Frequently Asked Questions

What is 8returns ‑ Returns portal?

All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience

How much does 8returns ‑ Returns portal cost?

8returns ‑ Returns portal offers multiple pricing tiers to fit different business needs: Starter: $109 / month, Growth: $379 / month.

Is 8returns ‑ Returns portal easy to set up?

Yes, 8returns ‑ Returns portal is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

An outstanding returns portal that has completely streamlined our process! Setup was seamless and incredibly quick. The video call provided a detailed and professional walkthrough of all features, ensuring we could maximize its potential right from the start. The support team is exceptionally knowledgeable and approachable, making the onboarding experience smooth and enjoyable. This solution saves us significant time by eliminating the back-and-forth of manual email communication. Returns are now processed in a structured, transparent, and efficient manner, allowing us to focus on enhancing the customer experience. The portal also provides a clear overview of when returns are registered and enables us to track whether customers have shipped their packages within the designated timeframe. An additional highlight is the integrated store credit option, which not only simplifies refunds but also fosters stronger customer relationships. Many of our customers appreciate the convenience and flexibility of this service, making it a win-win for both sides. This tool is a must-have for any e-commerce business seeking to optimize workflows, enhance customer satisfaction, and save valuable time. Highly recommended – 5 stars! Show more

December 13, 2024
5.0

Wir nutzen 8returns für die Abwicklung unserer Retouren und Umtauschprozesse bei VLACE und sind absolut begeistert! Die Plattform ist intuitiv, effizient und hat unsere internen Abläufe enorm optimiert. Besonders schätzen wir die einfache Integration und die Möglichkeit, die Prozesse individuell an unsere Bedürfnisse anzupassen. Der Kundenservice ist herausragend – freundlich, kompetent und schnell. Dank 8returns können wir unseren Kunden eine reibungslose Retourenerfahrung bieten, was maßgeblich zur Zufriedenheit beiträgt. Für jedes Unternehmen, das Wert auf ein professionelles Retourenmanagement legt, können wir 8returns wärmstens empfehlen. Ein echter Gamechanger! Show more

December 12, 2024
5.0

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December 12, 2024
5.0

sehr gute App, schneller und hilfreicher Support. Erspart uns viel Zeit und bietet deutlich besser Customer Journey Show more

December 12, 2024
5.0

Die Integration lief reibungslos, da das Team dabei tolle Unterstützung geleistet hat! Es werden alle Funktionen geboten, die für uns notwendig sind und alles läuft bisher sehr gut. Das bisherige Feedback unserer Kunden ist ebenfalls positiv. Show more

June 26, 2024

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