Wholesale Gorilla

I have loved this app and was so glad to find it. However, somehow, it developed a glitch. A new customer was unable to log in to my store to place an order, and she reached out to me for help. I almost lost that customer and that order. Thankfully, she worked with me. Clementine responded within 2 days and she blamed the whole thing on Shopify stating that they had changed their code. Shopify took a look at it, told me that there were no code changes and the Shopify guru was able to duplicate the numerous problems that I had discovered and reached out to the developer for help with. I got a response within a day from Wholesale Gorilla, but he did not address the issue. I asked for help again with the issue that I was having a problem with and waited a week with no answer. I called Shopify tech support. We did more troubleshooting and the Shopify technician agreed that there were numerous issues. He reached out to Wholesale Gorilla on my behalf and I waited another week. So far it has been crickets. Why does a successful company burn its happy customers? I don't have time to find another app, learn it, get up to speed on it and install it. The whole thing is VERY annoying. The following was the text of my original 5-star review. I wish that I had found this app first. It was truly everything that I wanted and needed. I wasted time and money with another Shopify app provider who promised things to me, jacked up the price which wasn't disclosed at the time that the promises were made and (not kept), then, basically, tied my website up into a knot. This was quick, easy and intuitive. Don't bother with a mess like that. Go here first. Show more

We tried the BOLD wholesale app and struggled to get support with their team. Once we installed the Wholesale Gorilla app, they had it up and running within a day with no problems. It has been the easiest and smoothest transition possible. Customer service is extremely fast and responsive. Highly recommend. Show more

I've gone through a few wholesale apps and this one is the best. Love the one page ordering form and all the customizations. Highly recommend. Show more

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend. Show more

A L E L U I A ! ! ! ✨❤ After SEVERAL years looking for an app to manage wholesale orders and customers, Wholesale Gorilla app is filling ALL OUR NEEDS... I am so happy, I can't tell you how much life will be easier now with this AWESOME BEST WHOLESALE app in the WORLD!! ...and an AWESOME CUSTOMER SERVICE in addition to that..! I LOVE you Wholesale Gorilla x x x Thank you !!!!!! Definitly worth the $29.95/month Would like to give 10 stars if I could!! Show more