W3 Custom Order Status
Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts. Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping. Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping. more Auto email & SMS alerts when orders move forward Unlimited custom statuses for your unique workflow Branded status page to keep customers informed Central dashboard to manage and update orders Real-time progress updates reduce support tickets
Key Features
- Advanced dashboard capabilities
- Advanced workflow capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Standard
Unlimited orders & statuses, Bulk update orders, 100% customizable emails, Custom order lookup form, Embed status on order lookup page, more...
Choose PlanPlus
Automated workflows, User accounts, SMS notifications, Email from your domain, API, Webhooks, more...
Choose PlanStarter
Unlimited orders & statuses, Bulk update orders, 100% customizable emails, Custom order lookup form, Embed status on order lookup page, more...
Choose PlanGrowth
Automated workflows, User accounts, SMS notifications, Email from your domain, API, Webhooks, more...
Choose PlanFrequently Asked Questions
What is W3 Custom Order Status?
Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts. Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping. Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping. more Auto email & SMS alerts when orders move forward Unlimited custom statuses for your unique workflow Branded status page to keep customers informed Central dashboard to manage and update orders Real-time progress updates reduce support tickets
How much does W3 Custom Order Status cost?
W3 Custom Order Status offers multiple pricing tiers to fit different business needs: Standard: $5.99 / month, Plus: $18.99 / month, Starter: $19 / month, Growth: $59 / month.
Is W3 Custom Order Status easy to set up?
Yes, W3 Custom Order Status is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation! Show more
Brilliant app, it saves so much time and the support is first class and extremely quick. You will NOT be disappointed! Thanks the W3 Custom Order Status team :) Best regards, Richard Show more
This is the app I have been searching for our stores. It has been challenging to stay in touch with customers throughout the ordering process. WIth custom orders, they can take a bit of time and want to be able to communicate with them throughout the process, but also allow our employees to look up where they are at in the process when a customer calls. Also, want to give the customer the chance to look up the status of their order, and this app provides that too. It is working well for us! Show more
The support was really really really helpful and kind. Thank you ! I would definitely recommand the application. Show more
Customer transparency is KEY in order to avoid unnecessary calls and questions asking what's going on with their order. I want my customer to be informed every step of the way. This is the only app at this price point (and I've tried a lot!) that allows assigning different order statuses (in production, waiting for customer, etc) and will also send out an email when I manually change it to one of the custom statuses. Support has been great, and very helpful after I asked how to do a few things I wanted to accomplish with the app. Show more
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