Tracktor Order Tracking
Add real-time order tracking, custom tracking statuses, and package lookup to your store. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more Track orders across the globe with over 1,700 integrated carriers Order tracking helps customers avoid "Where's my Order?" requests (WISMO) Send email/SMS notifications based on package events (delivery, exception, etc) Manage what customers see with your fully-customizable tracking page Our friendly USA-based support team is here if you need any help
About Tracktor Order Tracking
Add real-time order tracking, custom tracking statuses, and package lookup to your store. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more Track orders across the globe with over 1,700 integrated carriers Order tracking helps customers avoid "Where's my Order?" requests (WISMO) Send email/SMS notifications based on package events (delivery, exception, etc) Manage what customers see with your fully-customizable tracking page Our friendly USA-based support team is here if you need any help
Key Features
- Advanced integration capabilities
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is Tracktor Order Tracking?
Add real-time order tracking, custom tracking statuses, and package lookup to your store. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more Track orders across the globe with over 1,700 integrated carriers Order tracking helps customers avoid "Where's my Order?" requests (WISMO) Send email/SMS notifications based on package events (delivery, exception, etc) Manage what customers see with your fully-customizable tracking page Our friendly USA-based support team is here if you need any help
How much does Tracktor Order Tracking cost?
Tracktor Order Tracking offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Tracktor Order Tracking easy to set up?
Yes, Tracktor Order Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I like Tracktor for the information it provides to our customers but I am really disappointed that I need ANOTHER app in order to change order status automatically. I can't use Shopify Flow. The main reason I installed this app in the first place was to be able to update our customers as to where their order was in our processing queue based on the time that has passed. We may keep it installed on our store and we may not. I haven't decided yet. Show more
Always facing issues that the app did not track properly. The customer service team is no longer able to help :< Not recommended Show more
Having used Tracktor for a few months now, I can easily say it is one of the very few (2-3) apps that are a must for my store. We tried chat bots, more promenient FAQ pages/sections, emails, etc. and nothing seemed to make an impact in our support queue - and many of those emails were just people looking for an update on their order. Eventually, based on a recommendation we tried Tracktor and since then we've seen a 80-90% reduction in our Support queue. First, it fully integrates with everything (including one of our other must-have apps, OrderlyEmails), and it shows all the information that we need. Big bonuses include the ability to "override" shipping locations by country, and the fact that when our customers open up their order via the Shop App, it automatically takes them to our tracktor page. Thank you for creating such a great app! :) Show more
A really great App with awesome customer support. Really helpful and caring about their customers. Clearly a must have for everyone who wants to track his orders. Show more
I tried to order a product and monitor the Tracktor status. Initially I guess the tracking status indicated by Tracktor was wrong because it always showed "not yet shipped" even though the product arrived to my home. After shopify support team's investigation, the wrong status was caused by the incomplete configuration on my side. Thanks very much for support team's patience and assistance. The problem is well resolved. Show more
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