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Tracktor Order Tracking icon

Tracktor Order Tracking

4.6(Reviews)

Add real-time order tracking, custom tracking statuses, and package lookup to your store. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more Track orders across the globe with over 1,700 integrated carriers Order tracking helps customers avoid "Where's my Order?" requests (WISMO) Send email/SMS notifications based on package events (delivery, exception, etc) Manage what customers see with your fully-customizable tracking page Our friendly USA-based support team is here if you need any help

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Key Features

  • Advanced integration capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Affiliate

Free

All features of the Essential plan, Includes 10 orders per month, FREE for partner development stores

Get Started Free

Lite

$4.99 / month

1,900+ Carrier Integrations, Real-time Tracking Page in Your Store, Shopify Email & SMS Integration, Includes 200 orders per month

Choose Plan

Starter

$8.99 / month

All features of the Lite plan, plus:, Dropship Location Substitution, Estimated Delivery Date, Checkpoint Translation, Remove Tracktor Branding, Includes 400 orders per month, +more!

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Essential

$49.99 / month

All features of the Starter plan, plus:, Product Recommendations, Export Order & Fulfillment CSV's, Customize HTML & CSS, Custom Order Statuses, Includes 2,000 orders per month, +more!

Choose Plan

Frequently Asked Questions

What is Tracktor Order Tracking?

Add real-time order tracking, custom tracking statuses, and package lookup to your store. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more Track orders across the globe with over 1,700 integrated carriers Order tracking helps customers avoid "Where's my Order?" requests (WISMO) Send email/SMS notifications based on package events (delivery, exception, etc) Manage what customers see with your fully-customizable tracking page Our friendly USA-based support team is here if you need any help

How much does Tracktor Order Tracking cost?

Tracktor Order Tracking offers multiple pricing tiers to fit different business needs: Affiliate: Free, Lite: $4.99 / month, Starter: $8.99 / month, Essential: $49.99 / month.

Is Tracktor Order Tracking easy to set up?

Yes, Tracktor Order Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Highly recommend Tracktor Order Tracking by ShopPad. It came suggested from my online research and have to say I was overly impressed with how easy it was to install and setup in our e-commerce store. Great value add for customers, and save time on not having to follow up with postal services. Also their support team are responsive and helpful too if you have any queries. Show more

May 19, 2021
5.0

Highly recommended. They set it all up for me and for customer view. All looks good! If you want to provide your customers good service and limit support questions and shipping problems get this app! Show more

May 19, 2021
5.0

Very good tracking app, well laid-out and very user friendly. Excellent customer service from Matt V. Show more

April 26, 2021
5.0

Tracktor is the best app for shipment tracking! Very easy to setup and use and our customers love the visibility. Any page formatting issues and the team at Tracktor is quick to respond and fix - thanks Matt! Show more

April 16, 2021
5.0

I've been using the Tracktor app since Nov. 2020. I dropship from AliExpress using Oberlo and this app functions beautifully with my business model. I've had experience with the app itself and also the customer support and I don't have anything bad to say. I've been able to contact support to help me with the setup and hid the word "AliExpress" from my customer's tracking page as a carrier. This app allows you to see your average "days to delivered" per carrier so you can update your shipping policy page accordingly and quote shipping times better. Also, I was able to code in some notices on the tracking page on my site to let customers know of any shipment delays that might be going on along with our customer support email should they have any questions. You can also hide certain, locations if you don't want your customer to see that their package is coming from China, but I leave that alone, I want my customers to know where their package is coming from, transparency is important to us. It's just a great app and it helps to curb all those "Wheres my order?" emails we love so much, ha! Show more

March 30, 2021

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