TargetBay Product Reviews

Look, when I was first approached by this group, I was concerned. Their workforce is concentrated thousands of miles from my base of operation and their prices were a little too low to feel legitimate (I was with a crappy company before). But man am I glad I came over. TargetBay has the fastest customer service of ANYWHERE I have ever seen. My guy is Ron, who is awesome, but a few others there I have interacted with were great too. I have been able to talk to them via email, zoom, and phone. Phone often actually. There has been an accent issue once or twice, but never with my service rep Ron. The services and features of their app are substantially similar to other services. Not exactly breaking down walls, but definitely what I need. I don't see myself ever jumping ship. Still think my rates are best in class and the service is still AMAZING. They do roll out updates, but not very often. Personally, I like that because with so much going into a business, I like to have consistency. Shopify changes stuff CONSTANTLY and I hate it. TargetBays approach is refreshing in that way. A few of the email building features feel uneven and at times wonkey, but you do learn to work with them. Having used MailChimp and Springbot, the TargetBay UI works about the same. Overall, LOVE these guys. Can't recommend enough. Hope you get Ron. He is awesome! Show more

I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours! Show more

We recently switched from Yotpo to TargetBay. The entire staff at TargetBay made this a seamless transition. I wish I had made the move sooner! We are generating more product and site reviews than we were with Yotpo and the reviews looks great on our website. I am very satisfied. Show more

We've been using the reviews for over a year now and we've seen a lot of great reviews coming in. Ron has been great to work with and connects with us right away if we have questions, or need support. Show more

Great support and service. Very responsive to questions and always willing to help when asked. The app is easy to use and the TargetBay team listen to customer requests to further expand features to continually make the app better! Show more