Signifyd

We paid Signifyd thousands of dollars over two years and every time we had a case of fraud that they supposedly guaranteed, they turned us down and refused to reimburse us. Basically we paid them a fortune and still had just as much fraud so we lost even more money. Read the fine print very carefully because they have so many loopholes in what they actually cover they will never reimburse your chargebacks. Show more

We have been using Signifyd for approximately 3~ years, it does exactly what it describes - provides full fraud analysis, guarantees safe transactions and rejects fraudulent ones. Initially our chargeback rate was a little high while the network was growing and learning - and in every instance we were promptly provided full reimbursement for all guaranteed orders through Signifyd. The system has gotten so good now that we receive next to no chargebacks anymore, not to mention the countless hours we've not had to spend manually reviewing every order, and of course money that we would have lost from fraudulent orders. Show more

We use Signifyd to help us minimize fraudulent orders and also cut down on the manual efforts of the team. The Guarantee Coverage for chargebacks is a great way for us to ensure that we are protected against fraud, especially during those times when our volume increases. Whenever we've had questions or concerns customer support has been able to quickly assist us and provide any additional resources we need. Show more

Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware! Show more

I can't imagine why anybody would give this less than four stars. They do exactly what they say. I've used this app for a couple months now and it's awesome. Their in-house security check adds an additional layer of protection to high-risk orders and as long as you don't approve sales they decline they're really good about reimbursing. I've had three reimbursements already and they were paid out within 24 hours of the request. One time they asked for some additional information. That's it... As an unexpected plus they decided to challenge a chargeback with the bank and had their team handle all of the paperwork. During this challenge they STILL paid me out in full. The only caveat is that I have to return recovered money. Totally fine. I HIGHLY recommend these guys. Show more