Shopify Messaging
Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more Send personalized emails and SMS to segments of customers directly from Shopify. Use templates for timely updates, exclusive offers, product tips, and more. Create on-brand emails faster by describing changes for Sidekick to make. Encourage customers to buy products directly from your emails and SMS. Track results like click-through rates, conversion rates, and more.
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Key Features
- Advanced templates capabilities
- Advanced sales capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Frequently Asked Questions
What is Shopify Messaging?
Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more Send personalized emails and SMS to segments of customers directly from Shopify. Use templates for timely updates, exclusive offers, product tips, and more. Create on-brand emails faster by describing changes for Sidekick to make. Encourage customers to buy products directly from your emails and SMS. Track results like click-through rates, conversion rates, and more.
How much does Shopify Messaging cost?
Shopify Messaging offers multiple pricing tiers to fit different business needs: Free: Free.
Is Shopify Messaging easy to set up?
Yes, Shopify Messaging is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
No review text provided.
I’ve spent hours trying to set up Shopify Email, following every official instruction step by step, only to be told after a long support chat that my store is “ineligible” — with no concrete reason why. Yes, I’m on an active, paid Shopify plan. Yes, I have the Online Store sales channel installed. Yes, I have a payment provider set up. Yet still, the only response I got was vague: “Eligibility involves multiple data points.” No specific guidance. No timeline. Just “use another app” — after days of waiting and troubleshooting. This is beyond frustrating. If you want merchants to trust Shopify’s ecosystem, transparency and respect for our time are non-negotiable. If there are silent rules or hidden thresholds, say it clearly up front. Don’t bury us in vague corporate speak after we’ve already committed to your platform. Until things change, I absolutely do not recommend relying on Shopify Email.
the integration was fairly easy
It's great, but my biggest issue is that I don't have the option to display my emails based on their title, and not the subject line. I have several workflows that use the same or similar subjects so it's impossible to tell them apart without opening them. Would be great to have the option (or even make Title default over Subject). That is how MailChimp does it. Thanks so much!
easy to use
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