StoreCensus
SHIPAID ‑ Shipping Guarantee icon

SHIPAID ‑ Shipping Guarantee

Unclaimed Listing
Managed by StoreCensus • Not verified
Boost revenue and trust with branded order guarantee, free returns, and instant resolutions. Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer. Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer. more Brand-owned order Guarantee Centralized delivery issue management Free returns and automated exchanges Branded tracking and claim experiences Purpose-driven customer engagement options
5.0
21 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose SHIPAID ‑ Shipping Guarantee?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Key Features

  • Advanced dashboard capabilities
  • Advanced customer capabilities

Customer Reviews

5.0
21 reviews
Anonymous
2024-11-22

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more. Show more

Anonymous
2024-10-16

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated. Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid! The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon. Show more

Anonymous
2024-08-05

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app. Show more

Anonymous
2024-07-24

Works great for our business! Show more

Anonymous
2023-12-08

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive. Show more

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 58
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