SHIPAID ‑ Shipping Guarantee
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Why Choose SHIPAID ‑ Shipping Guarantee?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Customer Reviews
A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more. Show more
ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated. Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid! The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon. Show more
The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app. Show more
Works great for our business! Show more
ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive. Show more
Frequently Asked Questions
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Chargeup Extra Fee
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Add fees and surcharges to your products. Perfect for bottle deposits, tariffs or packaging fees. Add product fees and surcharges such as deposits, taxes, tariffs, flat rates or additional insurance to your products with just a few clicks. Fees are clearly itemized in the checkout and in the order. No way to avoid fees for customers. FeeBee supports percentage-based and fixed price fees. Enable fees for specific markets only. Works with any theme without customization and every Shopify plan. Fees are applied to express checkouts (Apple Pay, Google Pay) and work in POS and draft orders. Add product fees and surcharges such as deposits, taxes, tariffs, flat rates or additional insurance to your products with just a few clicks. Fees are clearly itemized in the checkout and in the order. No way to avoid fees for customers. FeeBee supports percentage-based and fixed price fees. Enable fees for specific markets only. Works with any theme without customization and every Shopify plan. Fees are applied to express checkouts (Apple Pay, Google Pay) and work in POS and draft orders. more Add percentage-based and fixed price fees to your products Display fees on your PDP, cart and checkout pages Works with all themes und shopify plans. No customisations or coding required Limit fees to certain markets Works with POS, Apple Pay & Google Pay express checkout
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