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Route Protection and Tracking

3.6(Reviews)

Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders

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Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 13,293
5,741 installs
5741
Mar 10
6,629 installs
6629
Mar 17
81 installs
Apr 21
239 installs
Apr 28
132 installs
May 19
5 installs
May 26
286 installs
Jun 2
46 installs
Jun 9
62 installs
Jun 16
35 installs
Jun 23
36 installs
Jun 30
1 installs
Jul 7

Pricing Plans

Frequently Asked Questions

What is Route Protection and Tracking?

Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders

How much does Route Protection and Tracking cost?

Route Protection and Tracking offers multiple pricing tiers to fit different business needs: Free: Free.

Is Route Protection and Tracking easy to set up?

Yes, Route Protection and Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

This service is free to stores, and it covers our lost or stolen orders so easily! We love the service! Show more

February 25, 2019
5.0

It increased my conversion rate immensely. Incredible service. Nearly every customer snags Route shipping insurance on their way to check-out, and it gives me and them peace of mind. Definitely recommend, I don't know why anyone wouldn't use this service! Show more

February 1, 2019
5.0

We've been using Route for a couple months now and it has been a great experience! Set-up is extremely easy and their team is friendly and easy to work with. This app is free for merchants but allows you to provide third-party shipping insurance to your customers where they pay a minimal fee. Many many of our customers started choosing it at checkout immediately. They've already helped a few of our customers who had lost/stolen packages either get a replacement or a refund for their order. They completely take care of it and will just repurchase from your website for the customer if they desire a replacement. I would recommend using this, you won't regret it! Show more

January 25, 2019
5.0

Was worried that offering this would hurt conversions, but we're actually seeing an 8% conversion rate increase at Transparent Labs. We've also seen a reduction of customer service inquiries with customers who purchase the shipping insurance. Can't think of a reason not to use it. Show more

January 21, 2019
5.0

This app definitely helps customers buy. At first I was a little hesitant to see if it would deter people, but the numbers show that more people buy with the insurance option. Route's customer service is great. Honestly no complaints with this app. I see it as a must have. Show more

January 17, 2019

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