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AfterShip Returns & Exchanges

4.6(Reviews)

Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking

Key Features

  • Advanced automation capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1,566
1,464 installs
1464
May 19
1 installs
May 26
43 installs
Jun 2
10 installs
Jun 9
9 installs
Jun 16
4 installs
Jun 23
17 installs
Jun 30
2 installs
Jul 21
2 installs
Jul 28
11 installs
Aug 4
3 installs
Aug 11

Pricing Plans

Free

Free

Returns management portal, Branded returns page, Email notifications, Basic returns window and reasons, Manual approvals and label uploads

Get Started Free

Essentials

$23 / month or $228/year and save 17%

All Free features, In-app automatic labels, Branded returns page, Email notifications, Basic refunds and exchanges, Basic routing rules

Choose Plan

Pro

$59 / month or $588/year and save 17%

All Essentials features, Automatic returns approval, In-app returns tracking, Refund to store credit, Return methods, Eligibility rules

Choose Plan

Premium

$239 / month or $2,388/year and save 17%

All Pro features, Shipment status-based automation, Embedded returns page, Exchange for other items, Exchange on store, Pre-built integrations

Choose Plan

Frequently Asked Questions

What is AfterShip Returns & Exchanges?

Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking

How much does AfterShip Returns & Exchanges cost?

AfterShip Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Essentials: $23 / month or $228/year and save 17%, Pro: $59 / month or $588/year and save 17%, Premium: $239 / month or $2,388/year and save 17%.

Is AfterShip Returns & Exchanges easy to set up?

Yes, AfterShip Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

1.0

VIOLATES YOUR AND YOUR CUSTOMER'S PRIVACY LAWS. BEWARE - If you are using this app you are breaking US and EU laws. This app stores all you customers email data, as confirmed by their service rep (I dont know what other details). To verify this claim, you will see that even if you change the email associated with the order, the App will use the old email id from "their database" to verify the return. This is scary, shocking and should not be allowed by Shopify. Show more

October 14, 2022
5.0

Samad helped me transfer ownership. The assistance was very helpful and quick! Provided multiple solutions to a problem I was having and gave me clear directions on how to fix. Thanks! Show more

October 5, 2022
5.0

We use this app to streamline our customer returns process. We tried a couple of other apps before this one but Aftership Returns Centre was far and away the best fit for our needs. Their customer support team is fantastic and replies to inquiries almost instantly! Show more

October 3, 2022
5.0

First time I had a return, I discovered that I hadn't set things up quite right. Samad took the time to walk me through it and get the mailing label correct for the return in question and for future returns. Works smoothly now -- easy peasy for our customers! Show more

September 23, 2022
5.0

I used Aftership to help set up automated emails for my returns and they were so helpful. Very good for amateurs on a computer! Show more

September 22, 2022

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