Zepto Product Personalizer

Absolutely a fantastic app that has transformed our customer experience. We sell customized fingerprint jewelry and being able to see custom inscriptions "engraved" on the piece as they type - even curving text around the inside of a ring! - is so helpful for our customers. It also handles the addition of accessories, like a chain, a birthstone charm, a premium bail, etc., and shows those additions dynamically on the product photo. The ability to use conditional logic to show/hide different options is also key, allowing us to be really flexible in how we set up our products (see https://legacytouch.com for examples of what is possible). A little bit of a learning curve, sure; but, that generally comes with the territory when you have lots of flexibility and options. Support, in general, is really good. Not super communicative, but very willing to implement special requests and troubleshoot bugs in a timely manner. I do wish there was a better way to handle deploying bug fixes and code updates - those generally get pushed to our production site without notice and have occasionally caused issues. But overall, we are very pleased with this app. Show more

We have been using Bold Options for the last 5/6 years, although we were happy with this solution our customer were asking for preview. This app is light years ahead of any option apps available today on Shopify. The app works as advertised, does not crash and is straightforward. The help files are very detail and easy to use. Unfortunately the function that add a cost to an option needs to be coded in house, this can be a little overwhelming if working with codes scares you. Laguiole-Imports.com Show more

There aren't enough stars for how helpful the support tech was. I wanted a complicated feature added to my page and he fixed it in moments. Friendly, patient and totally proficient. AMAZING!!! Show more

We tried a couple different configurator apps but we decided to stick with this one. Configuring it might be a little tough for beginners, however, they have great support and reply times. Price is very reasonable compared to other configurator apps, who don’t even reply to support tickets. Show more

There are some features that we cannot modify by ourselves , however the support is always there to help : Saifullah answers and resolves our issues so quickly and efficiently ! We couldn't ask for better support ! Show more