PC ‑ Custom Product Options

Unreliable App – Causing Significant Business Losses I’ve been using the "Product Customizer" app for some time, and unfortunately, I’ve faced numerous issues that have seriously impacted my business. Most recently, the app completely stopped allowing customers to add products with file uploads to their cart, which has caused a major loss in sales since this morning. This is a key feature for my store, and when it doesn’t work, it directly affects my revenue and customer experience. This isn't the first issue I've experienced. Previous bugs with the app have also disrupted my business, and while support has been responsive in the past, the frequency and severity of these bugs have made it difficult to rely on the app for consistent performance. As a business owner, I depend on reliable tools, and these ongoing problems have made it challenging to trust this app. I hope that future updates will address these issues, but based on my experience, I cannot recommend this app to other store owners who need reliable customization functionality. Show more

Brilliant Customer Service Show more

Easy to use and fast customer service Show more

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store. Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store. Show more

Esperienza positiva sopratutto per me che sono alle prime armi. L'App è perfetta per il mio tipo di business focalizzato sui prodotti personalizzati. Facile da usare e subito intuitiva. Sempre molto disponibili per correggere errori e aiuti in modo rapido. Ottimo servizio assistenza Ho ppana effettuato l'upgrade dopo un. primo utilizzo perchè funziona molto bene Show more