Order Lookup | venntov
Reduce WISMO support requests by giving customers real-time order tracking information Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. more Order lookup with branded tracking page Order tracking across over 100 shipping carriers Auto sync orders and update shipping from global carrier No more WISMO tickets Great for dropshipping
About Order Lookup | venntov
Reduce WISMO support requests by giving customers real-time order tracking information Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. more Order lookup with branded tracking page Order tracking across over 100 shipping carriers Auto sync orders and update shipping from global carrier No more WISMO tickets Great for dropshipping
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is Order Lookup | venntov?
Reduce WISMO support requests by giving customers real-time order tracking information Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. more Order lookup with branded tracking page Order tracking across over 100 shipping carriers Auto sync orders and update shipping from global carrier No more WISMO tickets Great for dropshipping
How much does Order Lookup | venntov cost?
Order Lookup | venntov offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Order Lookup | venntov easy to set up?
Yes, Order Lookup | venntov is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime. Show more
Great app to reduce customer support calls. Direct impact on efficiency and CS optimization. Show more
One of the most common questions our customer service representatives get asked is "Where is my order? When will it arrive?" When we give the customer the power to view their shipment in real time, not only does our customer satisfaction increase, but our live chat representatives are freed up to handle other questions that may be more urgent. Customer satisfaction is our highest priority, and with the majority of our parcels headed overseas, we appreciate be able to give the power back to our customer. The reassurance that their purchase is on the way, where it is currently located, and an estimated delivery date has made everyone very happy! Show more
Takes the pressure off updating customers status, but to what extent we haven't been able to determine. Would be happier if it could be customised in an easy manner, without the need to know HTML or CSS. Simple additions like photos of products purchased etc. Could be some long term opportunities around integrating with an "edit order" app. Where customers can log in and add / edit their order, ask questions etc. We find that its not so much of a status update that solves the problem, so may be something to look at. Show more
Super easy to install and looks great on our site. Cuts down on our customer service which is a huge plus. Josh worked with us to customize it and his customer service was great! Show more
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